Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you
—
Passionate for fashion and a fast-paced Jet Set environment, our Sales Assistants are Jet Set Ambassadors, representing the vision of Michael, Our Ambassadors are empowered to deliver an elevated customer experience and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.
Major Responsibilities include but are not limited to:
People
- Work as part of a Jet Set Team, providing support for colleagues across the store
- Take accountability for the personal self evaluation and performance as a Jet Set Ambassador
- Ensure image and grooming standards are aligned with brand policy
- Collaborate with the management team on sales strategies, product knowledge, brand standards and selling service
- Practice and role model the company behaviors, ensuring effective use of the
behavior tool kit
Service
- Lead by example as a Jet Set Ambassador, ensuring exceptional customer
experiences to drive loyalty and repeat business.
- Maintain client communication through the use of all available clienteling apps and tools
- Maintain floor and stock presence and lead by example
- Build and maintain good communication with the management team to drive
store performance
Sales
- Use of Product Knowledge packs to become a Selling Expert to advise our
customers with passion and confidence
- Understand business results and opportunities to drive sales
Operations
- Ensure loss prevention and H&S guidelines are properly followed
- Ensure VM standards are executed following the guidelines
- Ensure the stock is neat, clean and all items are properly stocked
- Ensure deliveries and transfers are properly processed
Job Requirements:
- Excitement and enthusiasm to work in fast paced retail environment
- Capability and desire to collaborate and inspire all fellow team players working
together to achieve results
- Technology proficient, knowledge and use of leveraging technology to drive sales
and customer experience
- Fluent English preferable and strong communication skills
We are an Equal Opportunity Employer M/D/F/V
—
At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V