On behalf of our client, a leading advertising and marketing company, we are looking for a (Community Manager) to build and nurture online and offline communities. This role strengthens brand presence, fosters meaningful relationships, and ensures the community feels valued and connected.
Responsibilities:
* Develop and implement community engagement strategies across social media, forums, and other platforms.
* Manage and moderate online communities, ensuring respectful and constructive interactions.
* Create and curate engaging content to spark conversations and drive participation.
* Act as the voice of the brand, responding to comments, messages, and inquiries in a timely and authentic manner.
* Collaborate with marketing, product, and creative teams to align community initiatives with broader campaigns.
* Monitor community sentiment and feedback, providing insights to improve products, services, and communication.
* Track and report on community metrics to measure growth, engagement, and impact.
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Requirements
* Proven experience as a Community Manager or in a similar role.
* Strong understanding of social media platforms, online communities, and digital engagement trends.
* Excellent communication and interpersonal skills.
* Ability to create compelling content and adapt tone for different audiences.
* Analytical mindset with the ability to interpret data and provide actionable insights.
* Passion for building relationships and fostering inclusive, positive communities.
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