We are looking for a Field Service Engineer in Turin area who provides on-site technical and engineering support to customers for hardware and software products.
What we give
With Canon youll get the support and encouragement you need to grow from people who share your ambition. Well invest in your professional development to help you learn and progress in your role with us. Youll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
At Canon we have a clear vision : to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.
Canon also has a strong commitment to sustainability encompassed by our Kyosei philosophy of living and working together for the common good focused on reducing our environmental impact and creating opportunities to make positive social contribution.
Responsibilities
* Visits customer sites for scheduled product installation maintenance repair and replacement.
* Diagnoses troubleshoots and resolves common technical problems.
* Maintains records and reports reoccurring problems.
* Trains and assists customers in product implementation operation and maintenance.
* Responds to inquiries and requests from customers.
* Participates in analysis of customer identified issues which may require changes to software / hardware procedures or documentation.
* Area : Torino
What we ask
* Diploma in Electrical Engineering / Electronics
* Networking knowledge
* Knowledge of scan to mail and scan to folder configurations
* Office package (Excel, Word, Outlook)
* Customer Interaction
* Technical Troubleshooting
* Field Support
* Product Installation and Support
* Product Technical Knowledge
You will need
* Apply High Standards of Accuracy
* Create Solutions to Problems
* Drive for Results
* Focus on the Customer
* Takes Ownership & Responsibility
Canon is an equal opportunity employer. Canon recruits employs trains compensates and promotes regardless of race religion national origin sex disability age veteran status or other protected status as required by law.
Key Skills
* MobileIron
* Robotics
* Field Service
* Mechanical Knowledge
* Sonography
* IP Networking
* Schematics
* Mechanical Engineering
* Medical Imaging
* Human Resources
* Programmable Logic Controllers
* Troubleshooting
Employment Type : Full-Time
Department / Functional Area : Customer Service
Experience : years
Vacancy : 1
Monthly Salary : 30000 - 40000
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