PemMoynat, a trunk maker of excellence since 1849, is a Parisian Maison characterized by a unique creativity and know-how. /em /ppemFamous for its constant technological innovations, the high quality of its travel products and its sense of customer service, Maison Moynat is currently looking for the team for our first Italian point of sale. /em /ppbr/ppbr/ppstrongJOB PURPOSE: /strong /ppbr/ppWorking with the Store Manager, the Assistant Store Manager is responsible for assisting with the day-to-day management of the sales team and ensuring the highest level of customer service throughout the store in line with Moynat expectations. /ppbr/ppbr/ppstronguTasks and Responsibilities: /u /strong /ppbr/ppstrongTeam leadership and development – under the responsibility of the Store Manager /strong: /ppbr/pulliMonitor individual/team objectives, /liliEvaluate performance, /liliIdentify training needs, /liliSupport development plans, /liliSupport and motivate the team, /liliEnsure that the team masters the Maison’s products and services, its history, and its codes, /li /ulpbr/ppstrongCustomer and business development /strong: /ppbr/pulliMake the customer the store’s priority to guarantee optimal customer service, /liliHelp the team build lasting relationships with customers, /liliConsolidate a dynamic recruitment of new customers/prospects, /liliMake constructive recommendations and proposals, /liliImplement action plans to boost activity, /liliDevelop, jointly with the Store Manager, the turnover and performance of the store, /liliManage commercial activity using performance indicators and produce regular reports, /li /ulpbr/ppbr/ppstrongSales and store management/Operations – under the responsibility of the Store Manager: /strong /ppbr/pulliSupport employees in achieving their objectives, /liliDevelop and retain a client portfolio, /liliGuarantee compliance with internal procedures, /liliBe responsible for the smooth running of daily operations (product presentation, logistics coordination, and supplies), /liliGuarantee excellent service within the Boutique and the treatment of VIP customers, /liliGuarantee the reliability of the information reported (CRM, customer recruitment, inventory control, etc.) and participate in the analysis of results, /li /ulpbr/ppbr/ppstronguPROFILE /u /strong /ppbr/ppHolding a 2-year higher education diploma minimum, complemented by a successful experience of at least 5 years in sales, ideally in luxury. Operational excellence, team spirit, availability, curiosity, listening skills, agility, interpersonal skills. /ppMastery of cash register and reporting tools (CEGID, Excel, etc.) /ppYou are fluent in Italian/English, fluency in a third language is a real asset. /p