Learning Officer – On board positionL'esperienza richiesta ai candidati, così come le competenze e le qualifiche aggiuntive necessarie per questo lavoro, sono elencate di seguito.We’re seeking a Learning Officer to join our Human Resources Department onboard Costa vessels, playing a strategic role in driving people excellence, engagement and guest satisfaction.What Makes You UniqueBachelor’s degree (or foreign equivalent), preferably in Human Resources, Education, Psychology or related fieldsSolid experience in soft skills group training and learning delivery; experience in course development and instructional design is a plusBackground in Hospitality & Tourism strongly preferredExperience in English teaching within multicultural environmentsStrong facilitation, communication and stakeholder management skillsProficiency with MS Office (Word, Excel, PowerPoint)English and Italian knowledge at least B2 levelBusiness‑oriented mindset with strong organizational and analytical skillsLive Your Ambition, Lead Your ImpactYou are responsible for governing onboard learning activities, translating operational and business priorities into effective training solutions that enhance crew competences, engagement and performance, fully aligned with Company procedures and goals.HR Governance, Compliance & ProcessesEnsure that all onboard training activities are delivered in compliance with Company learning procedures, timelines and standardsCollect and structure training needs through operational observation and regular meetings with Hotel and D&E; Heads of DepartmentsAct as a business partner, analyzing Company indicators (On Board Revenue, Net Promoter Score, complaints, turnover, crew movement) to propose targeted training actions and follow‑up measuresEnsure accurate governance of learning documentation, reporting training coverage, effectiveness and outcomes to the HR Director and Corporate Learning teamsPeople Management, Talent & DevelopmentOrganize, deliver and faci