WFS Specialist, Workforce Staffing Japan
At Amazon we believe that every day is still day one. A day to take a first step. A day to look forwards to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life. And your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.
At Amazon, we're working to be the most customer‐centric company on earth. To get there, we need exceptionally talented, bright and driven people. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history.
Why This Role Matters
Amazon's Workforce Staffing (WFS) team is at the heart of our operations, ensuring we have the right talent at the right time to deliver for our customers. This role offers the unique opportunity to drive strategic vendor partnerships and optimize hiring operations at scale in one of our fastest‐growing markets.
What Makes This Role Exciting
- Strategic Impact – Partner directly with Operations leadership, WFS Japan field teams, WFS APAC central team, and GPO to drive workforce strategy
- Data‐Driven Excellence – Own vendor performance frameworks with measurable KPIs, achieve 95%+ SLA compliance, and optimize cost‐per‐hire year‐over‐year
- Operational Excellence – Lead high‐volume hiring initiatives while maintaining quality standards and 70% speed‐to‐fill targets for critical roles
- Stakeholder Influence – Build relationships across multiple levels and secure executive buy‐in for strategic initiatives
- Risk & Compliance Leadership – Ensure 100% compliance with labor laws and Amazon policies while proactively managing workforce planning risks
What You'll Bring
- Strong vendor management and partnership expertise
- Data‐driven mindset with proven ability to optimize performance metrics
- Experience in workforce planning and high‐volume staffing operations
- Exceptional stakeholder management across diverse groups
- Ability to thrive in fast‐paced, ambiguous environments
- Passion for building scalable processes and driving continuous improvement
Why Amazon WFS?
Join a team that's pioneering innovative workforce solutions across the globe. You'll collaborate with talented professionals from diverse backgrounds and have the opportunity to make a measurable impact on Amazon's operations in Japan and across APAC.
For individuals with disabilities who would like to request an accommodation, visit https://www.amazon.jobs/disability/jp
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Basic Qualifications
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Experience owning program strategy, end‐to‐end delivery, and communicating results to senior leadership
- Experience as an HR Business Partner or experience in an HR functional area including, but not limited to HRP, HR services, or recruiting
Preferred Qualifications
- 5+ years of leading large complex programs experience
- Knowledge of compensation/total rewards, talent management, performance management, compliance, and organization design and development
- Experience managing cross‐functional projects and initiatives
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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