Mission
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Reporting to the Store Manager, the Client Advisor will sale and build customer loyalty.
A Client Advisor's responsibilities include:
Customer Relations
• Welcomes customers according to AMI values: being friendly, smiling, and always in a good mood.
• Understands customer needs and proposes a relevant selection of products while encouraging cross selling.
• Assists customers during fittings and accommodating any alterations when needed.
• Embraces a customer loyalty culture, builds strong and long-term relationships with clients.
• Introduces new customers to the brand.
Stock
• Follows-up and manages stock (reception of goods, integration of receptions in the systems, facilitates rotating inventories, requests for restocking, requests for transfers, etc.)
Visual Merchandising
• Ensures that the store is well maintained: presentation of products, cleanliness, maintenance of the premises, etc.
• Actively participates in the Visual Merchandising of the store, follows VM guidelines and proposes options during rotations.
Qualifications
You have two years of experience in high-end ready-to-wear sales and are familiar with sales techniques.
You are cheerful, dynamic, involved, and have excellent interpersonal skills.
You enjoy working as part of a team and are results-oriented.
You have a strong sense of customer service and enjoy meeting customer needs.
You have a strong sense of fashion and a good understanding of the industry and its trends.
Fluency in English is essential, and another language is a real asset. xlwpduy
Start date: Beginning ASAP - Location: Rinascente Milano
In accordance with regulations, all our positions are open to the recruitment of people with disabilities.
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