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Responsibilities
* Reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicating objectives and goals daily.
* Lead, coach, and develop the operational teams.
* Ensure all activities are performed with high quality at the lowest possible costs, with the customer in focus, and always maintaining a safe, sustainable, and healthy work environment.
* Lead the Fulfilment Operations Co-workers in the assigned area to secure high goods availability, operational readiness, and cost efficiency.
* Identify, recruit, retain, and develop talents in the Fulfilment Operations team to ensure a diverse, high-performing team capable of executing responsibilities confidently and securing future succession.
* Maintain a clean, organized, and safe working environment and ensure compliance with IKEA Code of Conduct, internal regulations, and local legislation related to health, safety, and the environment.
* Secure effective daily Fulfilment Operations by contributing to goal achievement, planning, quality awareness, and workload analysis to meet seasonal needs.
* Support the implementation of the Customer Fulfilment Sustainability agenda within the operational environment.
Qualifications
* Good knowledge of retail and/or logistics processes, tools, and methods.
* Understanding of different leadership styles and adaptability to various situations.
* Knowledge of budget, cost, KPIs, and their use in planning and steering the business.
* Proficiency in IKEA manuals, SOPs, and local legislation related to health, safety, and security.
* Skills in safe and efficient forklift operation according to IKEA rules and local laws.
* Ability to communicate effectively in English and Italian.
Additional Information
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Supply Chain
* Industries: Retail
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