Delivery Practice Manager - Computer Vision and Media, WWPS ProServe
Job ID: | Amazon Web Services, Inc.
Application deadline: Jan 15, 2026
The Amazon Web Services Professional Services (ProServe) team is seeking an experienced Delivery Practice Manager (DPM) to join our ProServe Shared Delivery Team (SDT) at Amazon Web Services (AWS). In this role, you’ll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You’ll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams.
As a DPM you will be responsible for building and managing a team of Delivery Consultants and or Engagement Managers working with customers and partners to architect and implement innovative solutions. You’ll routinely engage with Director, C-level executives, and governing boards, whilst being responsible for opportunity capture and driving engagement delivery. You’ll work closely with partner teams; drive business development initiatives through thought leadership; provide portfolio guidance and oversight; and meet and exceed customer satisfaction targets. You’ll focus directly or through your teams on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and SOWs.
Your experience leading teams within the technology sector will equip you to optimize team performance through tailored people‑development plans, ensuring alignment to customer needs and equipping your team with the skills and capacity to address customer outcomes. You will translate technical concepts into business value for customers and communicate in technical depth with teams, cultivating strong customer, Amazon Global Sales (AGS), and ProServe team relationships that enable exceptional business performance. Success is measured by consistently delivering customer engagements, supporting sales through scoping technical requirements, delivering on‑time, within‑budget, and exceeding expectations, and holding the Practice total utilization goal while optimizing team performance.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a broad portfolio of offerings that help customers achieve specific outcomes related to enterprise cloud adoption and delivers focused guidance through global specialty practices.
Security Clearance Requirements
This position requires that the candidate currently possess and maintain an active TS/SCI security clearance. After starting, the selected candidate must be able to obtain and maintain an active TS/SCI clearance with polygraph or a commensurate clearance for each government agency for which they perform AWS work.
Key Job Responsibilities
As an experienced Professional Services Delivery Manager, you will be responsible for:
- Building and managing a high‑performing team of Delivery Consultants
- Collaborating with Delivery Consultants, Engagement Managers, Account Executives, and Cloud Architects to deploy solutions and provide input on new features
- Developing and overseeing the implementation of innovative, forward‑looking IT strategies for customers
- Managing practice P&L;, ensuring on‑time and within‑budget delivery of customer engagements
- Driving business development initiatives and exceeding customer satisfaction targets
About the Team
We value diverse experiences and encourage a wide range of applicants. AWS is the world’s most comprehensive and broadly adopted cloud platform, and we pride ourselves on continuous innovation. Inclusive culture, mentorship, career growth, and work/life balance are core to our environment, promoting flexibility and empowerment across all teams.
Basic Qualifications
- 10+ years of IT consulting/management with IT Transformation in customer‑facing roles
- 3+ years of program or engagement management leading other project managers to deliver a program with multiple concurrent projects
- Bachelor’s degree in Computer Science, Math, or a related field
- Knowledge of infrastructure‑as‑a‑service (IaaS) cloud computing transition challenges
- Experience in enterprise architecture including virtualization technologies & distributed architecture
- Experience managing and delivering large‑scale enterprise IT projects
Preferred Qualifications
- Knowledge of enterprise IT management frameworks like COBIT or ITIL
- Experience integrating AWS cloud services with on‑premise technologies (e.g., Microsoft, IBM, Oracle, HP, SAP)
- Experience with customer relationship management, especially C‑suite level engagement
- Experience designing modern, scalable delivery models for technology consulting services
Equal Opportunity Employer
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information.
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