Nature and aim of position
The Junior CVC Support Assistant (Part-Time) provides foundational support to the CVC team by assisting with data tracking, reporting, meeting documentation, and marketing-related tasks. The role helps ensure smooth daily operations and contributes to team alignment and execution quality.
Main duties and responsibilities
* Collaborate in managing internal tools and dashboards;
* Conduct market and brand research;
* Monitor internal group activities through dashboards (e.g., mystery visits);
* Support the preparation of reports and presentations;
* Participate in meetings and draft minutes to ensure team transparency;
* Create visual mockups and materials for campaigns;
* Support follow-up and monitoring of the Lounge network;
* Perform other duties as assigned.
Main KPIs
* Operational KPIs :
o Task completion Rate : Percentage of assigned tasks completed on time;
o Dashboard update frquency : regularity and consistency in updating monitoring tools;
* Qualitative KPI :
o Report & documentation accuracy : quality and precision of reports and materials produced;
* Soft skill :
o Team collaboration & proactivity : ability to communicate effectively, take initiative and collaborate with colleagues.
o Quality of communication and cooperation with internal / external teams;
o Feedback from colleagues on teamwork and supportiveness;
Relates and cooperates mainly with
* CVC Team : CVC Intelligence support manager; analysts customer value creation; campaign operation assistance.
Background and Education
* Analitical skills and attention to detail are essential;
* Proficiency in English, both written and spoken, to support internal communication and documentation;
* Solid working knowledge of Microsoft Power point and Excel, including data entry;
* Formal education in marketing, or related fields is a plus, but not strictly required ;
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