This is a one-year contract, starting ASAP.
The Sales Assistant is an ambassador of the Maison, responsible for welcoming clients, managing waiting times, and ensuring they are well taken care of in the most efficient manner. They also assist Sales Associates during sales.
How will you make an impact?
* Ensure an exceptional client experience at the boutique entrance
* Seat clients when possible and offer drinks, reading materials, etc.
* Inform clients about approximate waiting times and coordinate with Sales Associates to serve them promptly
* Handle the bringing and returning of pieces for Sales Associates
* Assist discreetly with various tasks during sales
* Coordinate between Sales Associates, Stockist, Cashier, and Voituriers
* Perform gift wrapping
* Order taxis for clients
* Accompany clients to the door upon departure
* Assist with After Sales duties (e.g., bringing pieces) without handling payments
* Adhere to all brand and boutique policies and procedures
* Participate in inventories
* Participate in price labeling
* Assist with setup and breakdowns during opening and closing of the boutique
* Implement Visual Merchandising guidelines
* Maintain the boutique, windows, counters, etc., in perfect condition
How will you experience success with us?
We seek candidates with previous experience in the hospitality sector or luxury retail; excellent interpersonal and communication skills are required, along with strong attention to detail and customer needs. A team-player approach and fluency in English and Italian are essential.
What makes our group different?
Our strength lies in our diverse arts, cultures, and human skills, fostering untapped potential. We value freedom, collegiality, loyalty, and solidarity. We promote empathy, curiosity, courage, humility, and integrity. We also care for the world we live in.
Your journey with us:
We aim to provide a valuable recruitment process, offering exposure to key decision-makers and influential individuals, including interviews with Talent Acquisition, the Deputy Boutique Manager, and the Boutique Manager.
Learn more about life at Richemont and our maisons below: #J-18808-Ljbffr