PpWhat if you could protect the foundation of Europe’s first Super App? /ppRebell is building something Europe has never had before : a Super App. /ppThink of it as the one app that brings everyone together — a single gateway where people can shop, pay, book, connect, and manage their daily lives, without switching between dozens of apps. /ppIn Asia, super apps like Alipay and WeChat have already transformed the way hundreds of millions of people live and interact. Now, for the first time, Europe is about to experience its own super app. /ppThis is not a concept. Rebell is already funded and staffed with leaders from Alipay, SIX Payment Services, Scalapay, and Credit Suisse, preparing for a launch in 2026. /ppWe are now hiring a Head of Fraud to build and lead the strategy, tooling, and operations that protect our ecosystem against fraud and financial crime. /ppYou’ll be the guardian of trust — designing the systems, processes, and intelligence that keep our users, merchants, and business safe. /ppAs a Head of Fraud, you will define and execute Rebell’s fraud prevention and risk management strategy — ensuring that our growth and innovation are built on security and resilience. /ppYou will own the strategy for fraud detection, prevention, and dispute management, with a strong focus on card fraud, chargebacks, and transaction monitoring — the most critical operational risks for our business. /ppThis is a founding role : you will design our fraud engine, build the playbooks, select the tools, and shape a team that scales across Europe. /ppYour goal is to protect millions of users — without ever compromising the seamless experience that defines a true super app. /ph3Your responsibilities /h3h31. Fraud detection prevention /h3ulliMonitor and analyze user behavior across payments, wallet top-ups, P2P transfers, withdrawals, and card usage. /liliDetect fraud patterns : phishing, stolen card abuse, identity theft, mule accounts, internal collusion. /liliDesign and implement dynamic rules (risk scoring, velocity thresholds, device fingerprinting, IP reputation, etc.). /liliBalance automation and human oversight — ensuring we stay ahead of new fraud typologies without slowing down user experience. /li /ulh32. Disputes chargebacks /h3ulliOwn the end-to-end process of disputes and chargebacks, ensuring rapid resolution and minimal financial impact. /liliDefine policies and playbooks to prevent abuse while protecting customers. /liliCollaborate closely with Product and Customer Support to embed prevention mechanisms directly into the user journey. /li /ulh33. Tooling automation /h3ulliConfigure, calibrate, and optimize fraud detection tools. /liliPartner with Product Engineering to embed fraud controls directly into the platform. /liliScale real-time monitoring and alert systems to manage millions of transactions. /li /ulh34. Incident response investigations /h3ulliLead investigations into suspicious behavior or confirmed fraud cases. /liliTake swift action : block accounts, freeze funds, contain losses. /liliCoordinate with Ops and Customer Support to manage client impact and recovery. /liliBuild a clear incident-response framework to ensure fast, coordinated action under pressure. /li /ulh35. Collaboration with Compliance / MLRO /h3ulliWork closely with Compliance on overlapping fraud-AML cases. /liliContribute to AML scenarios involving account takeover, synthetic identities, or unusual transaction flows. /liliHelp design internal controls and reporting frameworks aligned with EMI regulatory requirements (Banca d’Italia). /li /ulh36. KPI tracking risk reporting /h3ulliOwn fraud-related KPIs : fraud rate, chargeback rate, loss rate, false positives, detection time. /liliMaintain detailed incident logs and remediation actions. /liliContribute to internal and external reporting (risk committee, regulator prep, audits). /li /ulh3Why this role is unique /h3ulliFoundational impact : you will design Rebell’s fraud risk strategy from the ground up, directly influencing product design, compliance, and user trust. /liliStrategic scope : not just managing fraud operations — but architecting the team, processes, and tooling that scale across Europe. /liliCritical mission : fraud prevention and chargeback management are mission‑critical for the sustainability of our business model. /liliWorld‑class team : work alongside leaders from Alipay, SIX Payment Services, Scalapay, and Credit Suisse. /liliOwnership upside : This is not just a job. As part of our Management Equity Participation, you’ll share in the long‑term value creation of Europe’s first Super App. /liliHigh visibility : your work will directly influence key company metrics and regulatory credibility — this is one of the most strategic positions in our launch team. /li /ulh3About you /h3ulli7+ years of experience in fraud, risk management, or trust safety — ideally in fintech, neobank, PSP, or high‑volume digital services. /liliDeep expertise in card fraud, disputes, and chargeback management. /liliStrong grasp of fraud typologies in payments, wallets, and EMI frameworks. /liliFamiliarity with KYC / KYB onboarding, document fraud, synthetic identities. /liliHands‑on experience with real‑time monitoring tools, scoring engines, and dashboards. /liliComfortable working cross‑functionally with Product, Engineering, Ops, and Compliance. /liliStrategic builder mindset : able to design frameworks, recruit and lead a team, and scale a function. /liliFluent in Italian and English. /li /ul /p #J-18808-Ljbffr