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Senior golang backend software engineer

Milano
Diabolocom
Ingegnere informatico
Pubblicato il 24 dicembre
Descrizione

About Diabolocom

Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth through an innovative, cloud-based contact center platform. Our solution leverages AI-driven technologies to deliver exceptional customer experiences, combining premium voice quality, real-time analytics, and global scalability.

We integrate seamlessly with leading CRMs and provide a rich set of APIs and services in multiple languages. With offices in Europe, the USA, Brazil, and the UAE, and more than 350 clients operating across 60+ countries, Diabolocom is in a phase of strong international growth.

As part of this expansion, we are strengthening our engineering team and are looking for a Senior Golang Software Engineer to join our Integration Squad.

About the Integration Squad

The Integration Squad is responsible for building and evolving services that connect Diabolocom with external systems, primarily CRMs such as Salesforce, Zendesk, and others.

A major focus for the coming period is the extension of Salesforce Voice integration, opening significant new market opportunities. In parallel, the team is actively working on embedding AI-driven capabilities into our integration services to further enhance the customer experience.

Your Role & Responsibilities

As a Senior Backend Engineer in the Integration Squad, you will:

· Design, develop, and maintain backend services written primarily in Golang

· Build and evolve integrations with external CRM systems

· Contribute to API design and service contracts

· Participate in architectural discussions and help shape technical decisions

· Ensure high code quality through testing, monitoring, and documentation

· Collaborate closely with frontend engineers, QA, product, and other backend teams

· Take ownership of features from design to production

· Act as a technical reference within the team, with potential to grow into a lead role

Technical Stack

· Languages: Golang

· Databases: PostgreSQL

· Messaging: RabbitMQ

· Caching: Redis

· Containerization: Docker

Team Composition

· QA Engineer

· Backend Developer

· Frontend Developers

· Team Lead (Golang background)

What We're Looking For

· years of experience in software development within product-focused companies (B2B or B2C)

· At least 2+ years of hands-on experience with Golang

· Solid experience with relational databases (preferably PostgreSQL)

· Experience working with message brokers (ideally RabbitMQ)

· Experience with caching solutions (ideally Redis)

· Familiarity with Golang libraries such as gin-gonic, go-jet, amqp091, grpc

· Strong understanding of microservice architectures and API design

· Ability to make and justify architectural decisions, balancing performance, scalability, and reliability

· High level of autonomy and ownership, with leadership potential

· Comfortable working with and improving existing and legacy codebases

· Strong engineering mindset, attention to detail, and business- / user-oriented approach

· Fluent English (written and spoken, B2+)

Nice to Have

· Experience with Java / Spring

· Background in distributed systems design

· Experience with Spring Boot (Java-based services)

· Exposure to cloud-native environments and CI/CD tooling (Docker, Kubernetes, etc.)

What We Offer

· A collaborative, multicultural environment that values professionalism, innovation, and knowledge sharing

· The opportunity to work on a real product used daily by customers worldwide, with clear real-world impact

· Work on large-scale, real-time, mission-critical communication systems, where reliability, performance, and technical excellence truly matter

· Clear growth paths with opportunities to take on increasing responsibility and influence technical decisions

· High-quality IT equipment of your choice

· Flexible working hours and remote work options

Recruitment Process

· Technical challenge (HackerRank)

· Introductory call with a Talent Acquisition Manager

· Live coding interview

· System design interview with the Lead Software Engineer (screen sharing)

· Final cultural fit interview with Alexander, Head of Software Engineering

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