IT MANAGERAwarded "Best Hotel in Venice" and ranked among the Top 20 Hotels in the World by Condé Nast Traveller (2025), this majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice.Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe's premier hotels for art exhibitions.Serenity permeates the hotel's exclusive environment, enhanced by the heated outdoor pool, tennis court, jogging paths, pitch & putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay.The hotel's proximity to St. Mark's Square, its exceptional culinary offerings, and its unique combination of indoor and outdoor venues invite guests to create truly memorable experiences.Role DescriptionAsIT Manager, you will oversee and manage all information technology operations across the resort, ensuring stable, secure, and efficient systems that support both guest experience and internal operations. You will be responsible for maintaining all IT infrastructure, leading technology‐related projects, ensuring data security, and providing strategic guidance on future technology needs.Your main responsibilities will include:
Overseeing the daily operations of the IT department and the performance of all IT systemsEnsuring the reliability, security, and integrity of networks, servers, and data storageManaging hardware, software, and system installations, upgrades, and configurationsProviding timely support to all departments and resolving technical issues efficientlyMaintaining and improving cybersecurity measures, backups, and disaster recovery proceduresManaging PMS, POS, telephony, Wi‐Fi, and all hotel-related systems and interfacesCoordinating with external vendors, contractors, and service providersMonitoring system performance and identifying opportunities for optimizationImplementing technology standards in line with company policies and industry best practicesPreparing and managing the IT budget and technology investment planningTraining staff on IT policies, systems, and best practicesEnsuring compliance with data protection regulations and internal security protocolsSupporting senior management with technology‐related strategy and improvementsAdditional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel
What We're Looking For
Previous experience as IT Manager or senior IT role in luxury hospitality or a similar environmentStrong knowledge of networks, servers, cybersecurity, and hotel systems (Opera PMS, POS, etc.)Ability to troubleshoot diverse hardware and software issuesExcellent organizational, analytical, and problem‐solving skillsStrong communication skills and a collaborative approachHigh level of reliability, discretion, and attention to detailAbility to manage multiple projects and deadlinesFluent in Italian and English (additional languages are a plus)Passion for technology, innovation, and delivering high‐quality support
Additional Information
Location: Venice, Italy –Based on San Clemente Island, Venice (daily boat transfers required)Type of work: Full timeFlexible schedule including weekends, holidays, and peak periodsYou must possess the legal right to work in Italy
What We Offer
A key operational leadership role in one of Europe's most prestigious luxury resortsOpportunity to work in a stunning historical property immersed in art, culture, and heritageProfessional growth and learning opportunitiesAccommodation, meals, uniform, and other on‐property benefitsA dynamic, supportive, and international team environment
Apply NowReady to advance your career in hospitality technology?Send your CV and cover letter to: quote the referenceJIT – IT Managerin the subject line.#J-18808-Ljbffr