Ph3We are currently hiring for our Guest Experience team at the McArthurGlen Group Designer Outlet Noventa di Piave! /h3 pThis is an in person, face to face role welcoming our guests to the centre. Our Guest Services teams bring a diverse range of experience, from students to retirees and all career stages in between. It's about enjoying meeting people and problem solving. /p pbThis is a 7 month fixed-term contract for 30 hours per week. /b /p pOur Guest Services teams are the face of our organisation, creating extraordinary moments of joy for the millions of guests who visit our centres. /p h3Why start your journey at McArthurGlen? /h3 ul liYou'll receive a competitive base salary, along with a performance bonus scheme and outstanding benefits, including a wellbeing allowance, private medical insurance, a pension plan, the one fund (flexible medical allowance), shopping discounts, and more. /li liBe part of an international team of over 200 dedicated guest focused colleagues throughout the organisation. /li liGuest experience is ingrained in your professional background, as you have worked in hospitality and customer-facing roles for most of your career. /li liOver 85% of our employees would recommend us as an excellent place to work. /li liJoin a team focused on the centre and guest experience, with opportunities to work across various departments and projects at local, national, and international levels. /li /ul h3What you’ll be doing… /h3 ul liActively engage with guests, addressing inquiries and resolving any issues. /li liEmbrace a culture of “everyone leaves happy” by consistently adopting a positive, proactive and professional approach. /li liPromote additional products and services, meeting targets, and delivering a positive experience for all guests. /li liProficiently handle face‑to‑face, email and social media feedback, establishing rapport and representing the McArthurGlen brand. /li liEnsure accurate and timely completion of all administrative tasks, such as online gift card orders. /li liTake ownership and uphold McArthurGlen's high standards throughout the Guest Services area, creating a welcoming environment that is well‑organised and stocked with guest and brand information. /li liPromote a collaborative working environment, prioritising the guest in all endeavours. /li /ul h3You will… /h3 ul liPossess exceptional people skills and genuinely enjoy exceeding guest expectations. /li liThrive in a fast‑paced setting with customer facing and admin task. /li liBe proactive and able to make things happen. /li liHave proficient IT skills including email, Word and Excel. /li liHave fluent proficiency in Italian and English. Any additional language skills would be an advantage. /li liBe flexible about in working hours to accommodate the full trading hours of the centre on a rota basis. /li /ul h3Guest Experience at McArthurGlen /h3 pAt McArthurGlen, our Guest Services team embodies a dedication to excellence, executing our mission to create outstanding retail experiences. Our Guest teams are empowered to unleash their creativity and ensure every guest feels valued by delivering exceptional and personalised service. /p h3Valutiamo anche candidate appartenenti alle categorie protette ai sensi della Legge 68/99 (artt. 3 e 18). /h3 pWe also evaluate candidates belonging to the protected categories pursuant to Law 68/99 (articles 1 and 18). McArthurGlen is committed to the equity of all qualified individuals. In keeping with our dedication, we will take the steps to assure that anyone with disabilities is provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process and/or to receive all other benefits and privileges of employment, please contact /p h3Be part of something extraordinary… /h3 pAt McArthurGlen, our Guest Services team embodies a dedication to excellence, executing our mission to create outstanding retail experiences. Our Guest teams are empowered to unleash their creativity and ensure every guest feels valued by delivering exceptional and personalised service. /p h3Start your journey with us by applying with your CV. /h3 /p #J-18808-Ljbffr