About The Position With over 430 retail stores worldwide, our associates are essential to our business.
From ensuring product availability on the sales floor to creating eye-catching visual displays, addressing customer inquiries, and running an efficient checkout process, our associates create memorable customer experiences while simultaneously assisting the Store Leadership team in supporting Columbia Sportswear Company's mission of "Connecting Active People with Their Passions."
As a Retail Associate, you serve as a brand ambassador and ensure exceptional in-store experiences through positive customer interaction.
Within this role, you will employ your natural problem-solving and sales abilities to answer customer questions and make compelling product recommendations while supporting Columbia Sportswear Company's values to enhance customer service and teamwork.
How You'll Make a Difference
Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits, and availability; engage with consumers to understand their needs and preferences.
Maintain store standards for visual merchandising, cleanliness, and safety; retrieve merchandise from the sales floor, stock room, or other inventory locations.
Perform all required cash register transactions (sales, returns, exchanges, connecting consumers to the loyalty program) efficiently and accurately.
Contribute to store profitability by receiving, handling, replenishing, and processing incoming and outgoing product flow in the stores accurately and efficiently.
YOU HAVE
No specific education required (High School Diploma or GED preferred)
2 (or less) years of experience in a position or specialization.
Skill operating Inventory and Point of Sales (POS) systems, and various other retail software tools.
16 years of age or older
JOB CONDITIONS
Frequently in an active environment (requires the ability to constantly move about, may frequently adjust/move items weighing up to 40 lbs., may use specialized equipment, and may have exposure to dust and noise).
Occasionally requires the ability to work in a place.
Ability to communicate clearly with others.
Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts.
All local, state, and federal laws are adhered to when evaluating your availability.
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
Seniority level Entry level
Employment type Tempo parziale
Job function Sales and Business Development
Industries Retail Apparel and Fashion
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