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Responsibilities
1. Reach excellence in daily running fulfilment unit operations by assigning job duties to co-workers and communicating objectives and goals daily.
2. Lead, coach, and develop the operational teams.
3. Ensure all activities are performed with high quality at the lowest possible costs, with the customer in focus, and always maintaining a safe, sustainable, and healthy work environment.
4. Lead the Fulfilment Operations Co-workers in the assigned area to secure high goods availability, operational readiness, and cost efficiency.
5. Identify, recruit, retain, and develop talents in the Fulfilment Operations team to ensure a diverse, high-performing team capable of executing responsibilities confidently and securing future succession.
6. Maintain a clean, organized, and safe working environment and ensure compliance with IKEA Code of Conduct, internal regulations, and local legislation related to health, safety, and the environment.
7. Secure effective daily Fulfilment Operations by contributing to goal achievement, planning, quality awareness, and workload analysis to meet seasonal needs.
8. Support the implementation of the Customer Fulfilment Sustainability agenda within the operational environment.
Qualifications
* Good knowledge of retail and/or logistics processes, tools, and methods.
* Understanding of different leadership styles and adaptability to various situations.
* Knowledge of budget, cost, KPIs, and their use in planning and steering the business.
* Proficiency in IKEA manuals, SOPs, and local legislation related to health, safety, and security.
* Skills in safe and efficient forklift operation according to IKEA rules and local laws.
* Ability to communicate effectively in English and Italian.
Additional Information
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Supply Chain
* Industries: Retail
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