Location: Fidenza ID: 7462 WHY WORK FOR VALENTINO Founded in Rome 1960, Valentino is an Italian Maison de Couture that aims to provide uniqueness to our customers through mastery, creativity, intimacy and care. As of today, Valentino counts about 4.000 colleagues in 30 different Countries all over the world. Every branch of the Valentino universe is nourished through passion, heritage and values that are constantly re-worked and steadily conveyed in an always contemporary way. Under the Creative Direction of Pierpaolo Piccioli, Valentino designs, manufactures and distributes dreamlike creations including Haute Couture, Women and Men RTW, Valentino Garavani Accessories, Eyewear and Beauty. Our network fully embodies the essence of the Maison, by practicing the Italian hospitality culture with our distinguishing quality, uniqueness and care for details. WHAT WE BELIEVE IN Here at Valentino, We act as a Unique Community & Company. We strongly believe that HUMANISM is the core of our values and that only teamwork and mutual support will lead to achieve bigger and challenging goals. We act with integrity and respect towards both our Planet and our People. Our aim is to create costumer EMOTION and DESIRE because our future depends on our imagination and on being passionate about work as well as about life: every action you make brings you closer to your dreams. WHO ARE WE LOOKING FOR The Stock Keeper is responsible for ensuring the proper rotation of goods according to Company requirements and keeping sales in mind. Constantly maintains order in the warehouse and lays out the products according to Stockroom Procedures criteria. Guarantees the safety of products and valuable materials in the store and warehouse. KEY RESPONSIBILITIES: INVENTORY MANAGEMENT Responsible for daily cycle counts Plans and executes annual inventory Guarantees all stockroom guidelines are followed Complies with Company policy and procedure regarding merchandise and store security in an effort to minimize Loss Prevention risks. Ensures all items are accurately priced and ticketed Liaises with the Store Manager in order to optimize stockroom management. Trains the team on all inventory guidelines and policies Escalates to Manager any discrepancies or issues with stock Maintains a clean and organized stock room TRANSFERS AND RETURNS Prepares the goods to be sent to clients, other stores or warehouse Assists Store Manager in after sales activities and repairs. Deals with end of season returns and product transfers. Liaises with couriers in order to ensure the delivery of shipments Follow shipping and receiving procedures to ensure all units are processed accurately and in a timely manner CLIENT SERVICES Ensure the highest level of customer service at all times Support Store Management in the achievement of total store goals and KPIs as determined by the Company. VISUAL Assist in floor directives, merchandising, display maintenance and housekeeping Assist in processing and replenishing merchandise as well as monitoring floor stock Responsible for adhering to company visual standards at all times OPERATIONS Comply with all point of sale policies and procedures In partnership with Store Management, educates the sales team on store sales plan, personal sales goals and store statistics Exhibit fluency in store operational procedures; ability to teach and assist all team members to perform daily store functions REQUIREMENTS: Strong customer service, communication, and presentation skills Experience in retail systems and operations Ability to work flexible retail schedule HOW WE ARE The Valentino Ecosystem is complex and interconnected. It is populated by many talents from different areas and with different attributes. We work hard to grow everyday both as a Maison and as individuals. Learning by doing and from mistakes, communicating transparently, inspiring sense of belonging, passion and engaging colleagues are the bases of our inclusive and multifaceted world.