Cloud37 is expanding its ServiceNow Practice and we're looking for Experienced Developers ready to lead projects, drive innovation, and mentor others.
You'll play a key role in designing, developing, and implementing ServiceNow solutions for enterprise clients — with autonomy, ownership, and real career growth potential.
What You'll Do
* Lead or contribute to the design and delivery of ServiceNow implementations
* Translate business requirements into effective technical solutions
* Develop and configure ServiceNow modules (ITSM, CSM, ITOM, SPM, GRC, etc.)
* Build and maintain integrations (SOAP, REST, JDBC, LDAP, etc.)
* Guide junior developers and collaborate with cross-functional teams
* Ensure alignment with ITIL and best practices
What We're Looking For
* 3+ years experience with ServiceNow platform and modules (ITSM, CSM, SPM, ITOM, GRC, etc.)
* CSA certification required, additional certifications are a strong plus
* Strong analytical and client-facing communication skills
* Fluent in Italian and English
* Hands-on knowledge of ServiceNow configuration and scripting (JavaScript)
* Familiarity with key development tools such as Flow Designer, Script Includes, Business Rules, UI Policies, Client Scripts, App Engine Studio, and UI Builder
* Experience with integrations (SOAP, REST APIs, JDBC, LDAP, etc.)
* Strong functional analysis skills — ability to understand business requirements and produce technical documentation
* Proactive, autonomous, and strong team player
What We Offer
* Competitive compensation package based on experience and certifications
* Immediate start (or as soon as possible) for available candidates
* Autonomy and ownership in enterprise-level ServiceNow projects across Italy and abroad
* Opportunities to lead initiatives, mentor junior colleagues, and influence technical decisions
* Continuous professional development and certification support
* International and collaborative work environment
* Full remote position within Italy
* Friendly, flexible, and dynamic team culture