Junior Order Handling Digitalization Expert Job DescriptionSebbene l'esperienza qualificato e le qualifiche siano fondamentali per questo ruolo, si assicuri di verificare di possedere le soft skill preferenziali, se richieste, prima di candidarsi.Job Location: San Giovanni Valdarno, Department: Order Handling, Work Model: Hybrid, Full-Time/Part-Time: Full Time, Contract Type: Permanent, Job Req ID: 1713Build your career at the core of digital Order‑to‑Cash automation.At ABB E‑Mobility, we are driving the future of sustainable transportation through advanced digital solutions. As a Junior Order Handling Digitalization Expert, you will join a global team responsible for ensuring that customer orders flow seamlessly and automatically from order placement to invoicing. This role offers hands‑on exposure to complex system landscapes, close collaboration with international teams, and a unique opportunity to grow into a digital process expert.Your ResponsibilitiesSupport the day‑to‑end Salesforce–ERP order processing flow under guidanceAct as a supporting interface between O2C, IT, Sales, Logistics, and Finance teamsAssist in identifying automation opportunities to reduce manual order handlingSupport the investigation and resolution of system‑related order and integration issuesMonitor digital order flows and report anomalies or system instabilitiesAssist with root cause analysis and documentation of recurring issuesFollow and support global standardized digital O2C processes and best practicesYour BackgroundStrong interest in xlwpduy IT systems, automation, and digital platforms; initial experience or educational exposure to ERP and/or CRM systems (e.g. Salesforce)Analytical mindset with a structured approach to problem solvingHigh learning agility and curiosity for complex technical environmentsGood communication skills and team‑oriented attitudeFluent English (Italian is a plus)Degree in IT, Engineering, Business, or a related field is an advantage