Job OverviewJob ID: 10376889 | Amazon.com Services LLCThis position requires in‑role training at an operating site which will be up to 15 weeks in duration. This training will be located 50+ miles away from the home site location. All travel accommodations for training will be booked and paid for by Amazon.About AmazonOur Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data‑driven decisions and analytical problem‑solving.Key ResponsibilitiesSupport, mentor, and motivate your team.Lead large‑scope projects with site and regional impact.Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other leaders to load balance.Manage safety, quality, productivity, and customer delivery promises.Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives.Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs.Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments).Work a flexible schedule (weekends and/or overnight shifts).Basic Qualifications3+ years of employee and performance management experience.Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.Preferred Qualifications1+ years of performance metrics, process improvement or lean techniques experience.Equal Opportunity EmployerAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how‑we‑hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.CompensationSalary range: 91,000.00 - 136,500.00 USD annually.BenefitsAmazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
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