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PpFounded in 2008 by SergeTriganoand his sons Jérémie and Benjamin (co‑founders of Club Med), Mama Shelter is a creator of living spaces and a daily director! /p pThese are atypical places, where everyone feels at home, places born of a blend of influences, freedoms, sensations and emotions. Each Mama tells the story of the city in which it is located, and all influences blend together. We offer our guests a joyful atmosphere and exceptional service at an affordable price. /p pMore than just rooms and restaurants, Mama Shelter is a dynamic, a vibe: they are true urban refuges, not only aesthetically pleasing and modern but also popular, welcoming and sexy. /p pWhatever your role, we’re all here to make the customer experience as unforgettable as possible. /p pOur mission: to bring little moments of happiness to people. /p pOur growth has enabled us to offer our teams great career paths through internal development and international mobility, and it’s not a question of diplomas or years of experience. /p pMama Shelter is part of Ennismore, a creative hotel group rooted in cultures and destinations, with a global portfolio of brands. Ennismore is a joint venture with Accor, founded in 2021. /p pOur commitment to diversity and inclusion: /p pMama is an inclusive company, and our ambition is to recruit and promote diverse talent. Our advertisements are gender‑neutral, so the masculine gender is used here to lighten the text. /p h3Job Description /h3 pbTHEMISSION? /b /p ul liAt Mama, business meets pleasure—and you’re the mastermind behind every unforgettable event! /li liFrom corporate seminars to wild birthdays, you handle everything from “Hello” to final invoice with energy, precision, and good vibes. /li liYou’re the single point of contact for our clients, juggling planning, coordination, and follow‑up like a pro – all while spreading the Mama spirit. You’re the go‑to person who makes Mama the place to be for events. /li liYou work hand‑in‑hand with every department (Culinary, FB, Housekeeping, Front Office…) to make sure everything runs smoothly. /li liYou handle quotes, bookings, logistics, payments, and reporting – and you still manage to make people feel special and delighted. /li liOn top of that, you help grow our visibility and revenue by nurturing great relationships with agencies and companies, and by applying a smart commercial strategy. /li liYou keep one eye on market trends and the other on guest satisfaction. /li /ul pMama Loves Business — and you make it happen! /p h3Qualifications /h3 ul liYou are passionate about sales without being the Wolf of Wall Street. /li liDetail is important to you; nothing goes missing thanks to your sense of organization and anticipation. /li liWith a strong sense of communication, you are a diplomat and know how to bring all the services together. /li liProblem solver with excellent customer relations – you never run out of ideas when faced with a customer situation. /li liAction‑oriented – you’re hands on and believe that leading by example is the key to success. /li liFamily negotiator, everyone always ends up watching your pick for the Sunday movie night. /li liYou know your numbers and are not afraid to show them; your PowerPoint presentations and your Excel tables make everyone jealous! /li /ul pbYOUR LITTLE EXTRAS: /b /p ul liAuntie’s 70th birthday wasn’t the event you organized last year, even though it was a great success. /li liCharismatic – you are a true gladiator in a suit; you know how to defend your positions. /li liGeniality and hospitality are who you are; customers come back for you. /li liYou’ve lost count of the number of local stars in your contacts. /li /ul /p #J-18808-Ljbffr