Social network you want to login/join with: Client: UNOX S.p.A. Location: Job Category: Other EU work permit required: Yes Job Reference: 905254280932779622433710 Job Views: 6 Posted: 27.04.2025 Expiry Date: 11.06.2025 Job Description: Unox, a market leader in high-end oven production and certified Great Place to Work in Italy for seven consecutive years, is seeking an Order Management Specialist to join the Customer Experience, Resellers, and Distributors team at Unox SpA. Main activities include: Ensuring the accurate and timely issuance of documents related to Back Office processes; Developing and updating operating procedures and guidelines for Back Office; Planning tasks to meet customer service performance indicators; Handling customer inquiries via phone, email, and fax; Collaborating with the Finance department to resolve invoice and payment issues; Working with the Shipping department to ensure timely order delivery, including preparing loading plans and shipping documents; Maintaining customer database, master records, and sales contract files accurately. Requirements: Excellent command of English and French languages; Proven problem-solving, analytical, and decision-making skills. Why Unox? Continuous Innovation: Unox leads in technology and innovation, providing employees with opportunities to work on pioneering projects. Work Environment: Recognized as one of Europe's top 100 companies by Great Place To Work, our dynamic and positive environment promotes collaboration and values employee ideas. We organize regular networking and team-building events. Professional Growth: We invest in employee development through training, coaching, and career advancement opportunities. Work-Life Balance: Our Wellbeing program offers benefits and flexible policies to support employee well-being and balance. The position is open to all genders and gender identities, complying with equal opportunity regulations. J-18808-Ljbffr