Adecco Italia Location: Forlì-Cesena, Italy Position: Customer Experience Specialist Adecco is seeking a Customer Experience Specialist for a leading international operator in the regulated gaming sector in Italy. The selected candidate will: Manage affiliated retail points such as tobacconists, bars, and betting shops; Explain the services offered via the app to potential customers; Assist customers with downloading and registering on the app; Help customers make their first bet to access attractive bonuses. Requirements: Previous experience in promoting services or products; Excellent communication and interpersonal skills; Customer-oriented with problem-solving abilities; Flexibility and availability to work shifts from Monday to Saturday; Knowledge of IT tools, especially apps. What We Offer: Fixed-term contract of 66 months with potential for long-term employment; Level V of the CCNL Commerce with 14 monthly payments; Full-time work (40 hours/week) on shifts from Monday to Saturday; Variable incentive bonuses; Meal vouchers worth €8; Initial and ongoing training; We provide a stimulating and dynamic work environment where you can apply your skills and grow professionally. Work Location: Within 25 km of your residence. Start Date: Expected for 23/05/2025. Additional Information: Category: Commercial/Sales City: Forlì (Forli' - Cesena) Driving License: B Transport: Car Availability: Full Time Candidates are invited to read the privacy policy in compliance with legislative regulations (D.lgs. 198/2006, 215/2003, 216/2003) accessible on the application page. Please be aware of potential false job postings and refer to our tips on recognizing scams on adecco.it. Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004). by helplavoro.it J-18808-Ljbffr