Job Title: Quality Control Analyst Job Type: Permanent Location: Greece or Italy (Please only apply if you have the right to work in either GREECE or ITALY) Salary: Competitive What you will be doing: Design and implement test cases for new and existing features based on business and technical requirements. Execute manual tests to validate functionality, performance, and stability across platforms. Maintain and update test plans, test suites, and test documentation using Azure Test Plan. Identify and report defects, track their resolution, and verify fixes in collaboration with developers. Conduct integration, smoke, regression, and user acceptance testing (UAT). Define and ensure acceptance criteria are in place for all user stories. Assist in identifying test scenarios for automation and collaborate with automation engineers using Playwright and TypeScript. Support and guide key users during the UAT phase, ensuring successful validation of features. Continuously review and improve testing processes, standards, and tools. Use defect tracking tools (e.G., Azure DevOps) for bug lifecycle management. Collaborate closely with Test Lead and cross-functional stakeholders to embed quality at every stage of development. What you will bring: Bachelor’s degree in Computer Science, Information Technology, or a related field (Master’s preferred). Minimum 3 years of experience in manual and automated software testing, particularly for high-availability web platforms. ISTQB Foundation Level Agile Tester (CTFL-AT) certification is required. Strong experience with Microsoft Dynamics 365 CRM. Familiarity with Promo Management systems (e.G., SAP TPM, Accenture CG Cloud TPM, Xtel). Solid understanding of QA methodologies, test case management, and bug tracking tools. Hands-on experience with Agile/Scrum development environments. Excellent attention to detail, analytical thinking, and problem-solving skills. Strong communication skills and the ability to work effectively in diverse, multicultural teams. Passion for quality, continuous improvement, and delivering exceptional user experiences.
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