Dolce & Gabbana, a leader in the luxury fashion industry, has exceptional opportunities available in its Beauty Division Retail excellence & visual merchandising team.
About the job
We are seeking a passionate and strategic Senior Education Manager – Fine Fragrances & Luxury Collections to join our Global Retail Experience team based in Milan. Reporting directly to the Global Head of Education, this pivotal role will lead the development and implementation of best-in-class training programs for our luxury fragrance portfolio. The ideal candidate is a fine fragrance expert with a deep understanding of luxury clienteling, product storytelling, and educational innovation. You will partner closely with Global Marketing and Communication to elevate brand expression across POS.
How you will contribute
* Design & Lead Global Education Strategy for Dolce & Gabbana’s Fine Fragrance & Luxury Collections, focusing on olfactory storytelling, craftsmanship, and brand heritage.
* Create compelling training programs and multisensory learning journeys, including in-person seminars, e-learning modules, live masterclasses, and immersive workshops tailored for retail excellence.
* Collaborate with Global Marketing Product Development & Global Communication teams to ensure full alignment between training tools and brand positioning.
* Translate fragrance inspiration and formulation stories into captivating educational content that empowers Beauty Consultants to become true luxury fragrance connoisseurs.
* Monitor and enhance beauty ambassador proficiency across markets, ensuring consistent delivery of an elevated brand experience worldwide.
* Manage external education partners and global training budgets under the supervision of the Head of Education.
* Champion emerging trends in learning technology and education formats to continuously evolve our fragrance training approach.
Key requirements & Competencies
* Minimum 5 years of experience in a similar role within a fragrance house or prestige fragrance brand, with a strong focus on luxury positioning.
* Expert knowledge of fine fragrance trends, raw materials, and olfactory storytelling. A certification in perfumery or fragrance education is a plus.
* Demonstrated experience designing and deploying scalable training content, both physical and digital.
* Strong command of brand storytelling, narrative design, and luxury consumer behavior.
* Excellent verbal and written communication skills; strong presentation and facilitation capabilities.
* Proactive, collaborative, and highly organized, with the ability to manage multiple projects in a fast-paced environment.
* Proficiency in Microsoft Office; knowledge of Adobe Creative Suite or digital learning platforms is a strong plus.
* Fluent in English; Italian fluency is a strong advantage.
What we offer
* A strategic and high-impact role at the intersection of luxury, creativity, and education.
* The opportunity to shape the future of fine fragrance training within a globally recognized luxury brand.
* A dynamic and international working environment at the Milan Headquarters.
* Full-time position with a compensation package based on experience.
* Local Italian employment contract.
* Immediate start preferred.
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