Location:
Milan (Hybrid, 2–3 days/week) Type:
Full-time
About Shop Circle
Shop Circle is an AI-first technology company that acquires and scales mission-critical B2B software businesses globally.
We serve 200,000+ businesses across diverse verticals, focusing on high-retention, deeply embedded software with strong cash generation.
Our model is simple but powerful: acquire high-quality SaaS companies and accelerate their growth through a centralized AI platform—driving both revenue expansion and operational efficiency.
We operate as long-term owners, continuously improving products through applied AI.
The Role
We’re hiring an
AI Software Engineer
to bring AI into real-world production across multiple products and business units.
This is not a research role. It’s about
shipping
.
You’ll operate at the intersection of
AI systems, software engineering, and business impact
—working closely with product leaders, operators, and our central AI team to identify high-leverage opportunities and turn them into production-grade solutions.
If you’re excited by taking ideas from
prototype into production, and with measurable ROI
, this role is built for you.
What You’ll Do
Design, build, and deploy AI-powered features end-to-end across our product portfolio Work with
LLMs, RAG pipelines, and agent-based systems
in production environments Implement
guardrails
(validation, error handling, fallbacks, human-in-the-loop flows) Set up
monitoring and observability
to continuously improve system performance Evaluate and optimize systems for
accuracy, latency, and cost Improve prompts, retrieval strategies, and model behavior through structured experimentation Collaborate cross-functionally with product, engineering, and business teams Contribute to
reusable AI components
and shared infrastructure
What We’re Looking For
3–6 years of experience in
Software Engineering with a track record of building and maintaining production systems at scale Strong
Python
skills with experience in building and deploying robust backend services and APIs Hands-on experience with
LLMs, RAG pipelines, and backend systems Proven track record of taking systems
from prototype to production Strong judgment in balancing
speed, quality, and scalability Strong academic background in Technology related field Excellent communication in English, primary language across the business
Nice to Have
Experience with evaluation frameworks and benchmarking Familiarity with vector databases (e.g. Pinecone, Chroma) Experience with monitoring and observability tools Frontend experience (JavaScript / TypeScript) Experience optimizing systems for
latency and cost Exposure to
business metrics and ROI-driven decision making
Why Shop Circle
Work across a
diverse portfolio of SaaS products Build AI systems with
direct, measurable business impact High ownership, low bureaucracy, fast execution Collaboration with a
central AI team shaping company-wide strategy Competitive compensation and strong growth trajectory