The candidate will be part of the Group ICT organization focused on Sales & Service area and will support the ICT organization in delivering every assigned projects on time, on budget and on quality. He/she should have a solid background in both technical and business processes.
Responsibilities:
- being the ICT Project Leader for the assigned initiatives in his/her responsibility area;
- supporting the demand collection from the business units/departments focusing mainly on Sales, Service, Marketing Processes;
- managing full life cycle projects and coordinating the assigned resources (internal and/or external);
- managing the external suppliers involved in our projects;
- applying the project management methodology as per ICT standards (including Agile);
- define project readiness and KPIs in accordance with the business;
- monitoring and controlling the assigned projects and Change Request (CR) progress and cost;
- reporting the status of the assigned projects (main outcomes, status, issues with proposed solutions, risks with mitigations actions etc…);
Requirements:
- University degree in Information Technology, Computer Science, Engineering (or similar)
- 4+ years of professional experience as Project Manager in multinational companies;
- good knowledge of Sales, Service and Marketing processes
- good knowledge and experience on CRM, ERP systems and route to Market WEB applications (Microsoft Dynamics 365 CRM Service/Marketing/Sales, Sap ECC or SAP CRM will be a plus)
- PMI or Prince 2 certifications are a plus
- Excellent communication and negotiation skills;
- Good relationship management with internal and external stakeholders;
- Target oriented with problem solving attitude;
- Strong team leading skills;
- Organizational and analytical skills;
Location: Milan/Fabriano (hybrid work mode)
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