Ph3Job Description /h3 pJob Number: HOT0CA0E /p h3Work Locations /h3 pAleph Rome – Curio Via di San Basilio, 15 Rome 187 /p h3Overview /h3 pAn FD Supervisor is responsible for assisting with managing operations of all Food and Drink outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. /p h3Responsibilities /h3 ul liOversee operations of Food and Drink outlets /li liMaintain exceptional levels of customer service /li liRecruit, manage, train, and develop the team /li liAssist with annual and mid‑year appraisals with team members under your responsibility /li liManage guest queries in a timely and efficient manner /li liWork within budgeted guidelines /li liAssist in setting departmental targets and objectives, work schedules, budgets, and policies and procedures /li liDevelop menus with other members of the Food and Drink team /li liAccountable for monthly stock takes /li liIncentivise team members to maximise sales and revenue /li liDeputise for the Food and Drink manager in their absence /li liComply with hotel security, fire regulations and all health and safety legislation /li liAssist other departments wherever necessary and maintain good working relationships /li /ul h3What We’re Looking For /h3 ul liPrevious Food and Drink Management or Supervisory experience /li liKnowledge of Financial Systems /li liFlexibility to respond to a range of work situations /li liCommitted to delivering high levels of customer service /li liWillingness to develop team members and self /li liDegree in Relevant Area /li /ul h3What It Will Be Like to Work for Hilton /h3 pHilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! /p /p #J-18808-Ljbffr