Customer Service Management (m / f / x) Italy
CONTAINEX is a company of the WALTER GROUP and a market leader in Europe in the trade of containers and mobile space solutions. We serve customers from industry, trade, commerce, and local authorities with "space at once"—mobile space solutions with containers. Our production takes place in several European factories. Established in 1981, this Austrian family company combines traditional values with modern management and a spirit for expansion.
Responsibilities :
* New customer contact: You will handle initial inquiries and assist customers with their first steps. You will pass on the gained know-how to the sales team for further support.
* Customer support: You will understand customer needs and requirements and coordinate between key accounts, sales management, and the engineering department.
* Administration: You will manage administrative tasks, process offers, and support sales managers in customer relations.
Your profile :
* Qualifications: Completed school education with a general qualification for university entrance, along with commercial and organizational skills.
* Languages: Proficiency in Italian and German (minimum B1 level).
* Personality: You are attentive to details, maintain composure, and have a friendly, communicative manner that helps you integrate quickly into the team.
Your perspectives :
* Trainee programme: On-the-job training with courses and workshops, including participation in discussions, co-working, and co-decisions—supervised by professionals.
* Safety: A secure workplace with a stable company backing your future planning.
* Appreciation: A modern, respectful working environment with options for remote work, flexible hours, and social benefits such as staff restaurant, subsidized lunches, in-house pub/lounge, free parking, sports facilities, staff events, and language courses.
* Career: Opportunities for advancement from within our ranks into leadership roles.
The minimum salary for this position is €42,800 gross annually, based on qualifications and experience. The salary includes 14 monthly payments and a guaranteed bonus, with additional performance-based bonuses after completing the trainee programme.
We welcome applicants regardless of origin, disability, gender, or orientation.
Your employment location will be in Kufstein / Tyrol. Assistance with finding accommodation is available.
Join us in shaping the future of the WALTER GROUP and apply online!
Application Process :
We guide you through each step of the application process, allowing you to review or modify your data before submission.
Questions or Personal Consultation :
We offer excellent career opportunities at the WALTER GROUP. Whether coming from an educational background in economics, linguistics, or technical fields, you can join directly or through our intensive "Train the Winner" trainee programme, even without industry-specific knowledge.
With your dedicated coach, you'll enhance your professional and social skills and grow into your future roles. As the company grows sustainably, new career opportunities continually arise.
Previous experience or industry knowledge is not mandatory for operational roles, as we train new employees comprehensively. However, relevant experience is valued in departments like IT, Legal, or Sales, where attractive career paths are available.
Our typical apprenticeships, such as freight forwarding manager or office clerk, are not offered.
Each job posting includes a link to the online application form. Complete and submit your application documents; you will receive an immediate confirmation email. The review process takes up to 14 days, after which you will be informed of the outcome. If successful, next steps include:
1. Initial interview via phone or Skype.
2. Face-to-face interview with a recruiter.
3. Potential second interview with a department head for specific roles.
We will inform you of the final decision via email or phone. For updates during the process, our HR manager is available to assist.
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