Front of House ManagerResponsible for overseeing the efficient running and profitability of all banqueting operations, providing excellent and personalized guest experiences, and leading and coordinating the banqueting teams. Relates well to guests and coworkers. Reports to Restaurant Manager.
Main Duties & Responsibilities
Organize and supervise all banqueting operations as planned by the Events Office and/or F&B Manager.
Manage and develop staff in everyday operations according to our standards and procedures.
Maintain a professional relationship with guests and colleagues.
Anticipate guests' needs and handle guest complaints.
Inventory and requisitions – assist in monitoring stock levels and ordering replacement deliveries, avoiding waste.
Ensure compliance with health and safety regulations.
Requirements
Experience providing exceptional customer service.
Friendly and attentive demeanor with the ability to answer questions, provide recommendations, and ensure a positive dining experience for guests.
Strong communication skills to interact with guests, take orders accurately, and communicate with the kitchen and other staff members.
Professional experience within the same role for a minimum of 3 years.
Fluent in Italian and English. Third language preferred.
Benefits
Seasonal Labor contract according to C.C.N.L. Settore Turismo.
Complimentary nights worldwide as per Belmond Discovering policy.
Career opportunities within Belmond.
Complimentary meals on duty.
Uniforms dry cleaning.
Lodging and residence cleaning for non-residents.
About UsCaruso, a Belmond Hotel, is a romantic haven set high above the Amalfi Coast. This elegant 11th-century palace boasts lush layered grounds, access to a private beach and cinematic panoramas between sea and sky. One of the world's most iconic wedding destinations, Hotel Caruso is a dream‐like setting for dazzling memories.
'With our vast offerings, the opportunities to craft a unique career here are endless. Join us and achieve the truly exceptional.'
Caruso is part of the Belmond & LVMH Family, a global collection of iconic hotels, trains and river cruises, creating exceptional experiences worldwide.
Seniority LevelAssociate
Employment TypeFull-time
Job FunctionManagement and Manufacturing
IndustriesTravel Arrangements
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