Unox, market leader in the production of high-end ovens, certified as a Great Place to Work® in Italy for the eighth year in a row, is looking for an IT Process Analyst to join the Information Technology Team at the Cadoneghe (PD) site.
Responsibilities
* Process Analysts play a central role in the IT team at Unox: their aim is to sustain and continuously improve the value delivery processes, enabling effective data driven decisions and efficient workplaces;
* In particular, we are looking for a talented individual who will leverage the Salesforce ecosystem and technologies within Sales, Service, HR and Marketing processes, acting as a Digital KPO to streamline the information flow and eliminate non-value added activities, combining technical skills with lean/agile principles and techniques;
* Map, improve and measure information flows across Sales, Service, HR and Marketing processes;
* Define and design the requirements with the stakeholders;
* As project owner, estimate the resources required and set the proper milestones and deadlines;
* Development, testing and fixing of configurations on the Salesforce platform, ensuring no adverse impacts when deploying to production;
* Build scripts and integrations to allow interaction with other systems (e.g. SAP ERP);
* Helpdesk and support the end users;
* Standardize and share knowledge, procedures and best practices among the IT team.
Requirements
* Degree in Engineering, Computer science, Mathematics or statistic;
* Basic knowledge of REST principles;
* 1+ years of experience/certifications on Salesforce are a plus (we currently use Sales and Service Cloud, Field Service, Marketing Cloud).
What Unox offers
* Flexible Working Hours
* Remote Working
* Work-Life balance initiatives
* Paid time off & overtime
* Company canteen
* Personal and family welfare
* Health insurance & welfare programs
* Pension & retirement plans
* Mentorship & coaching
* Career growth & training programs
* Diversity & inclusion policies
* Team building activities
The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Machinery Manufacturing
Location: Cadoneghe, Veneto, Italy
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