Job Title: Sales Lead – Technical Services (TIC Sales)
Division:Technical Services
Reports To:Divisional President, Technical Services
Location:Italy - Remote
About FoodChain ID
FoodChain ID is a global leader in providing technical services, testing, inspection, and certification (TIC) solutions that help companies ensure food safety, quality, and compliance throughout the global supply chain.
Our mission is to empower businesses with the knowledge, tools, and confidence to deliver safe, sustainable, and transparent products to the world.
Position Overview
The Sales Lead is responsible for driving the sales strategy, execution, and performance of the TIC (Testing, Inspection, and Certification) business within FoodChain ID's Technical Services Division.
This role combines strategic leadership, customer engagement, and hands-on team development to consistently achieve and exceed growth targets.
Key Responsibilities
Drive a Consistent, High-Performing Sales Team
Lead, coach, and motivate a team of sales professionals to deliver exceptional results against revenue and margin targets.
Identify and leverage individual strengths within the team to promote peer mentoring and collective success.
Provide continuous coaching and structured development plans for team members, including documented feedback and performance reviews.
Ensure efficient onboarding and rapid ramp-up of new hires.
Recognize and reward top performers while addressing underperformance proactively.
Foster collaboration across divisions to support strategic initiatives and improve cross-functional processes.
Build and Strengthen Key Customer Relationships
Engage directly with key customers and prospects to understand their needs and demonstrate executive commitment.
Ensure that strategic opportunities receive the right level of senior sponsorship and resource allocation to secure deals.
Develop and implement customer and deal strategies in partnership with account managers.
Support deeper engagement with Key and Target Accounts and personally maintain senior-level relationships with critical divisional clients.
Review customer metrics regularly and remove internal obstacles that hinder deal progression.
Monitor and communicate customer and market trends to senior leadership.
Deliver Consistent, Data-Driven Sales Performance
Own delivery of divisional sales budgets and VP commitments, ensuring accuracy and predictability in forecasting.
Monitor daily sales metrics, pipeline, and bookings to ensure alignment with targets.
Implement contingency plans and adjust resources dynamically to meet or exceed goals.
Ensure disciplined use of official KPI sources (e.g., Salesforce, GTM dashboards) to guide decision-making.
Set clear expectations for sales activities and track leading indicators (calls, meetings, proposals) to drive accountability.
Additional Leadership
Provide bi-weekly sales forecast on divisional and senior/executive leadership calls with actionable insights and recovery plans where needed.
Share key customer intelligence, sales pipeline updates, and best practices with peers and leadership.
Conduct performance reviews emphasizing coaching, accountability, and continuous improvement.
Qualifications
Bachelor's degree in Business, Marketing, or related field; MBA or equivalent preferred.
8 years of B2B sales experience, including at least 3 years in a leadership role within TIC, technical services, or scientific sectors.
Proven success managing sales teams and delivering growth in a technical or regulated industry.
Strong customer engagement skills, with experience building senior-level relationships.
Exceptional analytical, communication, and leadership abilities.
Proficiency with CRM and sales performance tools (e.g., Salesforce).
Key Attributes
Strategic thinker with hands-on execution capability.
Passionate leader and coach who builds trust and accountability.
Data-driven decision-maker with strong commercial acumen.
Customer-centric mindset and proactive problem solver.
Collaborative, adaptable, and results-focused.