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Restaurant & bar operations manager / head of floor

Confidential Careers
Operations manager
Pubblicato il 19 aprile
Descrizione

For a structured restaurant and bar venue offering lunch, dinner, bar service and events, we are seeking an experienced Restaurant & Bar Operations Manager / Head of Floor, reporting directly to the Ownership. The role is operational and organizational in nature, with responsibility for the day-to-day management of the venue, ensuring service continuity, compliance with standards and effective team coordination. Key Responsibilities Staff Scheduling & Daily Operations Update staff rota and manage shift scheduling, with final verification of worked hours Cover absences, manage shift changes and lead daily team briefings Supervise lunch, dinner and bar service Oversee breakfast operations at an organizational level, including staff management, scheduling and general supervision (not directly operational on service) Operations & Financial Control Manage restaurant opening and closing procedures Oversee cash handling and related reporting Place orders with suppliers, verify invoices and monitor operational costs Conduct monthly inventories and periodic stock checks Reservations & Coordination Coordinate with hotel reception for guest reservations Manage reservations through dedicated platforms (e.g. SuperB) Liaise with event managers for the planning and execution of events Team Management Organize team operations, holidays and staffing coverage Train staff and ensure operational procedures are consistently applied Support recruitment activities, including CV screening, interviews and onboarding Standards & Facility Management Update and maintain restaurant and bar checklists Monitor service quality standards and mise en place Manage staff uniforms Oversee the condition of the venue and report maintenance or repair needs Ideal Profile Proven experience in operational management within restaurants, bars or hospitality venues Strong organizational and people management skills Hands-on approach, reliability and attention to detail Experience working in entrepreneurial environments with direct ownership interaction Strong focus on service quality and guest experience Location Bologna, Italy

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