Do you have a knack for leadership and a passion for delivering outstanding customer service and a Team Management experience?
If you're fluent in Italian and have a solid command of German (C1 or above), we want you to join our dynamic team in Italy!
Be a Gamechanger:
Lead a talented team of call center associates, guiding them to achieve excellence every day.
About the Role:
As a German Team Leader, you'll oversee the daily operations of our customer service, ensuring that performance metrics are met through motivation, coaching, and accountability. Your efforts will directly contribute to maintaining our high standards of quality and customer satisfaction.
Motivated Leader:
Someone who can inspire and develop team members to reach their full potential.
Detail-Oriented:
Your keen eye for detail will help ensure effective monitoring and evaluation of contact methods.
Flexible Worker:
Open to working rotating hours and days.
Continuous Learning:
Access to Concentrix University’s online courses to keep your skills sharp and updated.
Contract Information:
Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected vete