A high-tech opportunity awaits a skilled professional in the field of advanced semiconductor manufacturing.
Job Description
The role of Field Service Engineer involves providing expert installation, troubleshooting, repair, and maintenance services to ensure optimal equipment performance and customer success.
This position requires close collaboration with internal engineering teams and customer representatives to analyze and resolve technical challenges. The ideal candidate will possess a strong focus on customer needs, excellent communication skills, and the ability to work independently.
In addition to technical expertise, the successful Field Service Engineer will be willing to travel internationally on short notice to support critical customer requirements. This is an excellent chance to contribute to world-class semiconductor innovation while advancing your career.
Key Responsibilities
* Perform on-site equipment installations, diagnostics, repairs, and preventive maintenance for advanced semiconductor manufacturing systems.
* Act as the primary technical interface representing the service provider to the end customer.
* Manage a portfolio of installed equipment, ensuring operational excellence and timely issue resolution.
* Collaborate closely with internal engineering teams and customer representatives to analyze and resolve technical challenges.
* Support continuous improvement initiatives to drive customer satisfaction and operational efficiency.
Required Skills and Qualifications
* Minimum of 5 years of field service experience, ideally within the semiconductor or high-tech equipment sectors.
* Bachelor's degree in Engineering or a related technical discipline.
* Proven expertise in diagnosing, troubleshooting, and repairing complex manufacturing equipment.
* Excellent problem-solving skills and the ability to work independently.
* Exceptional communication skills to effectively interface with both internal teams and external customers.
* Willingness to travel internationally on short notice.