**Location**: Montepulciano, Italy **Start Date**: Spring 2026 Season (with onboarding starting early 2026) **About Us** Tenuta Golo is a private wine estate in Montepulciano known for producing premium wines and offering exclusive hospitality experiences. For next season, we are launching **six luxury suites**, transforming the estate into a high-end boutique retreat for discerning international guests. We are seeking an experienced **Hospitality Manager** to build and oversee the full guest experience—from booking to checkout—ensuring every stay is seamless, memorable, and profitable. **Key Responsibilities**
- Manage daily operations of six luxury suites and guest areas
- Deliver exceptional guest experience aligned with a premium international standard
- Oversee check-ins, concierge services, reservations, and guest communications
- Coordinate with housekeeping and maintenance teams
- Manage breakfast and light F&B; service
- Develop guest upsell strategies (wine tastings, estate experiences, wine club enrolment)
- Ensure 5-star level reviews and repeat bookings
- Handle guest billing, reporting, staffing schedules, and operational budgets
- Previous experience in luxury hospitality, boutique hotels, or high-end agriturismi
- Strong communication skills in **English and Italian** (other languages a plus)
- Strong IT skills, including use of project management software, MS Word, MS Excel and MS Outlook
- A natural host with a commercial mindset
- Highly organised, self-directed, and comfortable managing small teams
- Passionate about wine, Tuscany, and creating unforgettable guest experiences
- Living in Val d'Orcia or Val di Chiana **What We Offer**
- Competitive salary
- The opportunity to lead a flagship hospitality project at one of Tuscany’s rising boutique estates
- A dynamic, international working environment **YOU MUST LIVE IN ITALY (PREFERABLY TUSCANY) TO APPLY.** Work Location: In person