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Client:
Jinko ESS Europe
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
8619319267885580288337142
Job Views:
2
Posted:
26.04.2025
Expiry Date:
10.06.2025
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Job Description:
Do you want to work in a company leader in the renewable energy market? This position is what you are looking for! Join an incredible team at the top manufacturer!
Position: Field Application Engineer/After-sales Engineer
Role:
The Field Application Engineer/After-sales engineer provides technical support through onsite activities and remote assistance, working with customers or third-party service partners to resolve issues with BESS devices. They coordinate with the EU team and HQ to deliver efficient and satisfactory service to our EU customers.
Key Responsibilities:
* Management and technical skills in Field Operations:
* Supervise all field activities, including commissioning, scheduled, preventive, and corrective maintenance.
* Focus on resolving after-sales cases quickly, minimizing downtime, and optimizing fault resolution times through effective relationship management and information sharing with relevant teams.
* Monitor and evaluate product performance, analyzing BESS device data in collaboration with the monitoring team and working closely with HQ and the EU Technical Team.
* Identify technical solutions in collaboration with HQ to resolve issues swiftly.
Complementary activities:
* Participate as a technician in commissioning, troubleshooting, and routine maintenance on-site.
* Support help desk with phone assistance and ticket management.
Skill requirements:
* Electrical certification compliant with local laws.
* Proficiency with basic electrical tools such as multimeters and torque wrenches.
* Ability to read electrical diagrams and relevant technical knowledge.
* At least 2 years of onsite experience with BESS commissioning, electrical device installation, wiring, and commissioning.
* Proficiency in English (Listening, Speaking, Reading, Writing), including formal manual writing.
Additional responsibilities include:
* HSE and PPE Management: Identify risk mitigation strategies and approve operational procedures under the guidance of the HSE Manager to ensure compliance with HSE standards.
* Spare Parts and Resource Management: Finalize spare parts lists, manage obsolescence, coordinate with EU/HQ teams on parts compatibility, ensure resource availability, manage stock, and coordinate technical interventions and repairs with local teams and partners.
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