PSelect how often (in days) to receive an alert: /ppLOCATION NAME: LINCOLN AND ROSE SHOPPING CENTER, Venice /ppbFind Your Fit at DSW /b /ppWe have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW. /ppbReports to /b: Store Manager and/or Co-Manager /ppbOur Values: /b /ppbWe Love What We Do /b /pulliBring positive energy and enthusiasm. /li /ulpbWe Own What We Do /b /pulliGive and receive feedback openly and embrace change as opportunities for growth. /li /ulpbWe Do What’s Right /b /pulliModel high standards of honesty and integrity. /li /ulpbWe Belong /b /ppbEssential Duties and Responsibilities: /b /ppbBe empowered to meet the customer where they are and personalize their experience: /b /pp• Elevate in-store experience by modeling Customer Experience Leader (CEL) behaviors and coaching associate behaviors to achieve store goals and Key Performance Indicators (KPI). Responsible for responding to customer and associate requests or feedback with a high sense of urgency. /pp• Ensures customers have a positive experience by maintaining DSW store standards. Completes all tasks related to daily open/close including store cleaning, recovery and maintenance standards. /pp• Partner with Store Manager to create long-term strategic plans. Review and communicate action plan with the leadership team to ensure all tasks are completed throughout the day/week/month. /ppbBe committed to the customer having a consistent positive experience: /b /pp• Improve metric-based goals by reviewing, understanding and clearly communicating daily/weekly/monthly progress. Able to communicate business trends to Store Manager/Market Leader. /pp• Increase sales by leveraging inventory reports to maximize productivity and merchandise presentations on the sales floor. /pp• Oversees processes related to audits, donations, transfers, mismates, damages, etc. /pp• Work closely with the Store Manager to understand and ensure that all policy and procedures are followed. /ppbBring the power of shoes to life by leveraging in-store and digital services: /b /pp• Sets clear expectations, participates, and follows up on all inventory related activities including but not limited to freight receipt, product placement, markdowns, and mark out of stock (MOOS). /pp• Sets clear expectations, participates and follows up on all omni activities in store including but not limited to Charge/Send and Buy Online Pick Up In Store (BOPIS). /pp• Collects and submits all supply needs to ensure successful operations in all areas of the business. /ppbBe responsible to pause and the put the customer first: /b /pp• Responsible for ensuring a safe environment for both customers and associates. Ensure all equipment is in good operating condition and checked regularly. /pp• Responsible for ensuring associates are equipped in successfully resolving customer concerns and aware of when to escalate to the Store Manager. /pp• Support Store Manager with associate timekeeping activities to ensure all store labor deliverables are met. This includes scheduling, forecasting, labor add/reductions, payroll management, etc. /pp• Support Store Manager in resolving associate relations matters. /pp• Participates in the performance review process by writing and conducting associate performance reviews and provides feedback to the Store Manager for Leads and Supervisors. /ppbBring fun and energy to everything you do: /b /pp• Recognize the store team through our company recognition tools. /pp• Responsible for developing the store team through training, coaching and motivation. /pp• Assists the Store Manager in recruiting, interviewing, and onboarding Store Supervisor, Store Lead and Store Associate candidates. /pp• Delegate and/or perform all other associate duties within store. /pp• Performs other duties as assigned by the Store Manager and/or Co-Manager. /ppbRequired Skills: /b /pp• Excellent customer service by exhibiting professionalism, a positive mindset, and enthusiasm. /pp• Ability to develop collaborative working relationships. /pp• Good verbal and written communication skills. /pp• Ability to move with tempo and hold team accountable to meet time bound expectations. /pp• Must have availability to meet the needs of the business including nights, weekends, holidays, and shifts outside of traditional business hours. /pp• Must have the ability to spend up to 100% of working time standing or walking around the store. /pp• Lifting, including the ability to lift up to a maximum of 50 pounds on an occasional to frequent basis. /pp• Stoop, kneel, crouch or crawl on a frequent basis. /ppbExperience: /b /pp• Minimum 2 years management experience. /pp• Minimum high school graduate or equivalent. /pp• Some college preferred. /ppThe estimated pay range for this position is $23.05 to $28.80. The successful candidate’s actual pay rate offer will take into account a wide range of job-related factors including skill sets, years and nature of relevant experience, training, pay rates of associates in similar positions, the candidate’s location, and other organizational needs. The estimated pay range has been adjusted for the applicable geographic differential. This range does not include benefits such as health insurance, paid or unpaid time off work, and/or retirement benefits, unless required by law. Benefits eligibility may vary based on where you work and your position. Click the link to learn more! b. /bThis position is eligible for our Monthly Sales Bonus. /ph3ALREADY AN ASSOCIATE? /h3pYou must apply through our internal portal:bruclick here /u /ph3Why Choose A Career with Designer Brands? /h3pEmpowering associatesand building strong teams poised to disrupt the retail and footwear landscape through positive change is at the core of who we are at Designer Brands. /pulliInvested in helping our associates learn, develop, achieve and grow into strong leaders /liliShared commitment to creating a culture fueled by engagement, excitement, optimism and fun /liliDedicated to giving back and community involvement /li /ulh3About Designer Brands: /h3pDesigner Brands Inc. is one of North America’s largest designers, producers and retailers of footwear and accessories. /pulliDesigner Brands Inc. operates a portfolio of retail concepts in more than 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands. /liliDesigner Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 6,400 stores worldwide. /li /ulh3IMPORTANT NOTICE: /h3h6We’ve recently become aware of individuals falsely claiming to represent Designer Brands and its affiliated companies. These impersonators are misusing our name, branding, and creating fake websites or email addresses to manipulate individuals into sharing personal information under the guise of a legitimate job opportunity. To help you identify legitimate communication from our Talent Acquisition team, official email domains we use include: @dswinc.com; @designerbrands.com; @designerbrandscanada.com; @camutogroup.com. Examples of fraudulent email domains include but are not limited to: @designerbrands.info; @designerbrands.work; @info-designerbrands.com. /h6h6If you receive a message from an unfamiliar source,do not respond or share any personal information. Instead, verify the communication by independently searching for the company’s official contact information—do not use the contact details provided in the suspicious message. If you would like to confirm whether a communication is genuinely from Designer Brands, please contact us directly at: /h6h6We are actively working to investigate and stop these fraudulent practices. Thank you for your vigilance and support in helping us protect our candidates and our brand. /h6pbrstrongNearest Major Market: /strongLos AngelesbrstrongJob Segment: /strongPayroll, Retail Manager, Retail Operations, Store Manager, Outside Sales, Finance, Retail, Sales /p #J-18808-Ljbffr