Overview
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Job Title: Clinical Support Specialist
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Location: Home-based Europe (Germany, Italy, Spain)
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Salary: 37-63K plus extensive benefits package
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Role & Responsibilities
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Clinical Support & Training
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Provide real-time, in-person clinical support during IVL procedures, ensuring effective and safe system usage.
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Guide clinicians on device preparation, imaging, and delivery techniques.
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Deliver structured training programmes to physicians, nurses, cath lab teams, and field staff.
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Offer remote clinical support via scheduled and on-call video/phone conferences.
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Train and certify distributors both on-site and online, covering procedural competency, troubleshooting, and product knowledge.
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Maintain flexibility for urgent case coverage, including last-minute calls or regional travel.
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Clinical Education & Therapy Development
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Lead technical presentations and product workshops at hospitals, clinical symposia, and distributor meetings.
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Develop strong partnerships with interventional cardiologists and cath lab personnel to encourage adoption and continued usage.
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Support the execution of local registries and observational studies, including IRB coordination and data collection.
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Collaborate with Key Opinion Leaders (KOLs) to facilitate protocol development, clinical feedback, and publications.
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Clinical Research & Feedback Collection
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Present and support materials such as study protocols, IFUs, CRFs, and clinical trial guidelines.
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Assist with post-market follow-ups and monitoring of clinical data integrity.
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Serve as a liaison between clinical users and internal Marketing or R&D; teams, relaying real-world feedback and suggestions.
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Help document case studies, product performance insights, and adverse event reports.
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Operational Duties & Reporting
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Maintain accurate documentation of site visits, training sessions, and clinical support events using CRM tools.
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Complete expense reports, training logs, and clinical records in a timely manner.
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Provide support to strategic accounts across wider European regions when required.
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Benefits & Compensation
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Annual salary: 37,000 - 63,000
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Employment type: Full-time, home-based
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Work pattern: 12-monthly salary, with travel and expenses reimbursed
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Qualifications
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Key Requirements
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Diploma or degree in Biomedical Engineering, Nursing, Life Sciences, or a related field.
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Minimum 2 years' clinical support experience in interventional cardiology, radiology, vascular surgery, or cath lab environments; or at least 1 year in medical device case support or clinical research.
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Familiarity with coronary or peripheral intervention devices, such as IVL, atherectomy, PTA/PTCA, or imaging catheters.
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Technically proficient in console setup, catheter preparation, and procedural imaging workflows.
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Strong communication and interpersonal skills, with the ability to guide and educate medical professionals.
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Willingness to travel frequently and provide on-call support when needed.
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Fluent in English; additional European languages are advantageous.
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Why Is This a Great Opportunity
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Opportunity to join a high-impact medical technology company shaping the future of vascular therapy.
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Salary Type: Annual Salary
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Salary Min: € 35000
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Salary Max: € 60000
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Currency Type: EUR