Job Purpose To work at vendors and factories to ensure that products being produced meet the highest possible quality standard. The role involves frequent travelling to vendors in Marche and Umbria regions. Responsibilities
Work proactively with vendor/factories to provide technical expertise and monitor their quality performance through KPI reports and act where necessary. Offer coaching, support and guidance to prevent quality failure or improve operational competence. Conduct handover/pre‑production meetings with Product Engineering team & vendors to risk‑assess styles. Perform in‑line and final AQL product inspections to assure product complies with Burberry quality standards. Review Field & Hub NC reports and drive vendor/factory accountability to corrective and sustainable action plans. Carry out comprehensive factory assessments and initiate corrective actions with vendors. Work closely with vendors' internal QA managers to ensure all due diligence activities are executed prior to dispatch. Train third‑party vendors and subcontractors QC to Burberry quality standards and working methods. Visit external partners (printer, embroidery etc.) to check production and investigate root causes of problems where needed. Support Product Engineering team in the field; review and approve TOP samples. Support Global Sourcing team by providing production information when needed. Communicate and resolve issues with cross‑functional teams, vendors, and suppliers as necessary. Participate in projects to improve QA processes. Ensure vendors and business partners align with Burberry's understanding of luxury. Identify opportunities for elevation and improvement.
Personal Profile
Product and manufacturing knowledge relevant to area of responsibility. Proven quality assurance/production experience in a related field of similar scope and complexity. Printing expertise and knitwear knowledge preferred. Understanding of QA process; statistical analysis including AQL, traceability controls, defect trend analysis & product testing process controls/tools. Raw material and finished product testing knowledge. Basic working knowledge of Microsoft Office tools. Good communication skills. Ability to work independently with a high level of initiative. Persuasive communication and interpersonal skills. Proficient level of numeracy. Result‑oriented, self‑motivated, dedicated, enthusiastic and energetic. Available for frequent travelling.
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. #J-18808-Ljbffr