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General manager

Serravalle Scrivia
Ralph Lauren
Pubblicato il 1 agosto
Descrizione

PRalph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.brAt Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education Communication, Employee Groups and Celebration.brPlays a strategic role in directing the store team to consistently deliver an exceptional, memorable customer RL experience.brEmpower, motivate and lead the development of the store team, generate meaningful revenue and profitable and sustainable growth for the store.brEffectively communicate and implement the retail store strategy and initiatives that support the RL business vision.brEmbrace our Winning Culture by consistently meeting the business sales objectives through delivering the 5 steps of service to strongCreate /strong, strongConnect /strong, strongConvert /strong, strongConfirm /strong, strongContinue /strongin store and via our digital platforms.br/pulliDirectly responsible for sales and profit performance in assigned store, ensuring that all sales, margin and KPI goals are met. /liliPartner with Head/Lead of Retail Stores to develop operating budgets and monitor performance. /liliResponsible for directing the recruitment, selection, supervision and development of store staff. /liliCoach and mentor direct reports to achieve optimal results including succession planning for current and future positions. /liliResponsible for achieving store shrinkage goals and for the establishment and implementation of both new and existing loss prevention procedures. /liliEstablish and monitor all store standards and work with all team member to ensure successful implementation. /liliProvide consistent feedback to identify items and merchandise classifications of high sales and profit potential. /liliUnderstands and places a high priority on providing input to the Brand Image teams in regard to merchandise presentation and maintenance of an in-store environment to be consistent with Ralph Lauren’s desired image and character. /liliDirects the execution of the Company’s promotional strategies and programs, assuring that they support Ralph Lauren’s sales, marketing, and profit objectives. /liliMaintains a leadership role in community and charity events. /liliDeliver profit expectations by managing expenses, exceeding sales key metric targets: Conversion, Units per Transaction, Sales per worked hours Customer Data Capture. /liliCreate a unique experience for all customers with a high focus on retention and brand loyalty. /liliEmbrace demonstrate the RL Experience model. /liliConsistently deliver drive the RL Experience service model to an exceptional level. /liliProvide all customers a welcoming environment, leaving them with a positive lasting impression of RL. /liliCreate a customer first culture across the store population. /liliBuild maintain relationships with Corporate to influence product mix density in line with the trading strategy. /liliDeliver the Brand visual proposition to commerciality enhance the customer journey. /liliExecute directives and partner with BP to implement influence strategies. Implement and maintain model store guidelines to an excellent standard. /liliManage inventory flow to minimize shrink loss through operational excellence with business partners. /liliManage compliance of customer support functions /liliAccountable for compliance to all company policy procedures including Health Safety of internal/external customers Optimize resource to improve productivity to provide an exceptional RL Experience.br/li /ulstrongExperience, Skills Knowledgebr/strongulli5 Years plus of successfully leading teams in the luxury sector /liliTo have an in depth knowledge of the luxury sector including competitor activity /liliPossess strong communication and interpersonal skills /liliA desire to build relationships and promote team work and develop people /liliHigh level of analytical and reporting skill /liliTo be action orientated and solution driven to achieve results /liliTo be competent in IT systems to include excel, Microsoft word /liliEnglish fluent /li /ul #J-18808-Ljbffr

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