General Role
The Stock Controller contributes to assure the quality of service to customers by ensuring a perfectly accurate and reliable management of the store stocks. He/She performs all physical and IT product flows and ensures the stock is constantly accurate and well-organized.
- Process all incoming and outbound product flows, while ensuring coordination between physical and system-based process;
- Organize all stock spaces, ensuring tidiness and efficiency, in order to optimize flows and facilitate the other Team;
- Organize the daily replenishment of all stock spaces on the salesfloor;
- Work in constant cooperation with all the other Departments and Team;
- Organize local and international transfers requests between boutiques;
- Monitor and close expired reservations daily and reintegrate them into available stock;
- Perform daily checks, controls of negative stock, stock takes & cycle counts;
- Develop a perfect knowledge and mastery of all stock-related processes and tools;
- Be aware of omnichannel sales processes and product assortment in order to understand implications on operations activities.
Profile
- Bachelor’s degree preferably with an analytical focus;
- Fluency in Italian and English. A third language will be considered an advantage;
- Professional background: experience in similar position, preferably in the Retail environment;
- Proficient with Excel / IT tools;
- Professionalism, enthusiasm, dynamism, ease of integration and teamwork complete the profile.
Hermès engages positive and passionate people who own the following requirements:
- Excellent interpersonal and communication skills, with a customer service orientation;
- Team player mentality to build meaningful relationships and ability to work autonomously;
- Availability, flexibility and dynamism to function in a high-pace environment;
- Determined to be part of a people centric retail project, for which is required vocation for human values, passion and a strong aesthetic sense.
In Hermès diversity of experience and perspectives create a better work environment, we value, ensure and believe in gender equality, welcoming individuals of all backgrounds.
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