PpGet AI-powered advice on this job and more exclusive features. /p pDiesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. /p pDiesel is a truly worldwide organization. It is present in more than 80 countries with 5,000 points of sale, including more than 400 company owned stores. /p pFor our important stores in bMilan /b, we are now recruiting bClient Advisors /b. This is a unique opportunity to join Diesel at a time of strong growth and transformation, becoming part of a team that sets new standards in client experience and style, right in the heart of one of the world’s fashion capitals. /p h3You /h3 ul liAuthentic, passionate trusted client advisor: an intuitive sales associate with a passion for style. /li liA powerful communicator, handling clients with personal care and empathy and putting the client at the center of every decision. /li liCourageous with ideas and innovative in your approach, always ready to grow and learn. /li /ul h3Key Responsibilities /h3 ul liAct and think first of the client and their experience, with in-depth knowledge of the desires, needs and expectations of clients. /li liWelcome and assist each client providing an excellent in-store experience at all times. /li liBe a master at storytelling and the art of asking engaging questions. /li liCreate a long-term authentic bond with clients by making them feel the experience is truly about them. /li liDeal effectively with customer complaints by liaising with the line manager when necessary. /li liDemonstrate active leadership on the selling floor, to drive individual and team objectives and be accountable for sales results. /li liBe proactively engaged in cross selling with all Departments and maximise sales opportunity to achieve individual sales targets and KPIs. /li liProve Brand and product knowledge. /li liEnsure and maintain the shop floor and visual display high standard, complying with company operational guidelines and stock procedures. /li liContribute to ensuring a high level of security and be attentive to prevent product thefts, including tagging garments and merchandise on the floor. /li liThink innovatively about how we can improve and generate new ways, being up-to-date with new fashion trends and competitors. /li liDevelop and nurture meaningful and loyal client relationships through personal connections and CRM initiatives. /li liManage and drive sales by understanding client desires and create a hand-crafted experience for the client to achieve the best sales performance. /li /ul h3Key Requirements /h3 ul liPrevious experience in sales roles; experience in structured Fashion Luxury/Retail Companies is a plus; passionate in Retail, client service and commercial mindset. /li liExcellent understanding of the luxury sector and product sensitivity. /li liStrong communication skills. /li liWillingness to evolve in the organization (willingness to relocate is a plus). /li liDigitally aware and open to new ways of working. /li liStrong competencies in Decision Making, Strategic Thinking, Financial Acumen, Innovation, Focus on Customer and Execution. /li /ul pLanguage proficiency: bItalian and English /b are mandatory. Any additional language is considered a strong plus. /p h3What We Offer /h3 ul li A competitive commissions system /li li /ul /li /p