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Assistant housekeeping manager

Venezia
San Clemente Palace Venice
Governante
Pubblicato il 10 dicembre
Descrizione

PstrongASSISTANT HOUSEKEEPING MANAGER /strong /ppstrongSan Clemente Palace Venice – /strong /ppThis majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice. /pp Annual art installations rotate throughout the property in conjunction with the Venice Biennale. Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe’s premier hotels for art exhibitions. /pp Serenity permeates the hotel’s exclusive environment, enhanced by the heated outdoor pool, tennis court, jogging paths, pitch putt golf course, and a fully equipped kids’ club – ensuring an unforgettable stay. /pp The hotel’s proximity to St. Mark’s Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of indoor and outdoor event spaces invite guests to create truly memorable experiences. /ppstrongRole Description /strong /ppAs strongAssistant Housekeeping Manager /strong, you will support the overall operation of the Housekeeping Department, ensuring the highest standards of cleanliness, presentation, and guest service across rooms, suites, public areas, and back-of-house spaces. /pp This role requires exceptional leadership, an outstanding eye for detail, and the ability to uphold the property’s luxury standards while coaching and motivating a diverse, multicultural team. /ppYour main responsibilities will include: /ppstrongOperational Management /strong /pulliOverseeing daily housekeeping operations, ensuring all areas meet or exceed LQA and hotel luxury standards /liliConducting regular inspections of rooms, corridors, and public spaces, addressing deficiencies and ensuring corrective actions /liliCoordinating daily room assignments, workload distribution, and scheduling for attendants, housemen, and supervisors /liliEnsuring timely and efficient room turnaround, especially during peak occupancy and VIP arrivals /li /ulpstrongTeam Leadership Training /strong /pulliSupporting recruitment, onboarding, and continuous training of housekeeping staff /liliProviding coaching, motivation, and performance feedback to enhance service quality and productivity /liliPromoting a positive, collaborative, and multicultural work environment aligned with the hotel’s values /liliAssisting in implementing SOPs and training team members to ensure consistency /li /ulpstrongGuest Service Quality Assurance /strong /pulliResponding swiftly to guest requests, preferences, and issues, ensuring successful service recovery when necessary /liliCollaborating closely with Front Office and Guest Relations teams regarding room status and VIP expectations /liliMaintaining high guest satisfaction scores related to cleanliness and housekeeping service /li /ulpstrongInventory, Supplies Budget Support /strong /pulliAssisting in managing inventory of linens, amenities, uniforms, and cleaning supplies /liliMonitoring usage, reducing waste, and ensuring cost-effective ordering while maintaining luxury standards /liliSupporting the Executive Housekeeper in budget preparation and cost-control initiatives /li /ulpstrongHealth, Safety Compliance /strong /pulliEnsuring compliance with hygiene, safety, and environmental regulations /liliPromoting safe working practices and correct use of equipment and chemicals /liliParticipating in regular safety and sustainability training and initiatives /li /ulpbr / /ppstrongWhat We’re Looking For /strong /pulliPrevious experience in housekeeping leadership roles within a luxury hotel; br / experience in resort orisland properties is an advantage /liliStrong leadership, organizational, and communication skills /liliExceptional attention to detail and a passion for luxury hospitality /liliAbility to manage a large multicultural team in a fast-paced environment /liliProficiency in Italian and English required; br / additional languages are a plus /liliStrong problem-solving abilities and a guest-focused mindset /li /ulpbr / /ppstrongWorking Conditions /strong /pulliBased on San Clemente Island; br / daily boat transfers required as part of operations /liliFlexible schedule including weekends, holidays, and peak periods /li /ulpbr / /ppstrongWhat We Offer /strong /pulliA leadership role within one of Europe’s most prestigious luxury properties /liliOpportunity to support operations in a stunning historical resort immersed in art, culture, and heritage /liliCompetitive compensation and benefits package /liliProfessional development and training opportunities /liliAccommodation, meals, uniform, and on-property benefits /liliA dynamic, supportive, and international team environment /li /ulpbr / /ppstrongApply Now /strong /ppReady to support and elevate the housekeeping excellence of one of Venice’s most iconic luxury hotels? /pp Send your CV and cover letter to: /ppbr / /p

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