Overview
Join to apply for the Community Manager role at Regus.
Location: Piacenza, Emilia-Romagna, Italy. At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join the team in one of our business centres. Promote our products and services to new and existing customers. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too.
Responsibilities
* Manage the smooth running of the Regus centre and motivate the team to create a great working environment focused on customer satisfaction and retention.
* Welcome and assist members and visitors: guide to meeting rooms, help set up WiFi connections and AV systems for presentations.
* Meet with new members to understand their business needs and identify networking or partnership opportunities with other centre members.
* Coordinate move-ins for large tenants, ensure welcome kits, badges, and keys are prepared for handover.
* Provide centre tours and explain Regus membership benefits to prospective customers.
* Host monthly operations meetings for Community Sales Managers within the local cluster and coordinate with the regional Operations Manager.
* Engage with members throughout the day, gather feedback, and support a smooth day-to-day operation.
About You
* A good communicator, experienced in dealing with customers.
* Ability to take ownership of problems and implement solutions.
* Positive, enthusiastic, and able to adapt to fast-changing situations.
* Confident using MS Office and other basic IT packages.
What We Offer
* A competitive salary package.
* A bright and inspiring work environment.
* Training and development opportunities.
Seniority level
* Mid-Senior level
Employment type
* Contract
Job function
* Marketing and Sales
Industries
* Facilities Services
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