PVeronica Beard is a growing business with opportunities in design, production, operations, sales, digital, marketing and public relations. If joining a high-performing, dedicated, fun and inspired team sounds like something you'd love, take a look through our current openings. /ppWe have a dynamic team at Veronica Beard and are always interested in hearing from great new talent! /pulliGeneral Manager, Naples /liliThe Role /li /ulpThe General Manager is responsible for maximizing sales, providing an exceptional shopping experience for the customer, and managing the store’s visual and operational standards, including the store’s shrink %, wage cost and Clienteling. The General Manager is responsible for staffing, training and developing high performance teams. /pulliResponsibilities /liliCreates an outstanding sales and Customer Service environment /liliStrives for sales excellence and results /liliSets and evaluates weekly, monthly and seasonal goals for staff /liliWorks with customers and models excellent customer service and Clienteling skills /liliMaximizes sales through strong floor supervision skills /liliAssesses store morale, monitors and praises positive associate performance, and resolves and documents performance issues promptly /liliDevelops Sales Associates to be experts in the selling steps and client building through utilizing the Sales Training Programs and the Client Books /li /ulpbStaffing and Associate Development /b /pulliNetworks in industry to recruit and hire high quality management and sales-oriented associates /liliFills all levels of open positions within the store in an urgent and timely manner /liliEnsures adequate staff is available to meet business needs - schedules accordingly /liliFollows company criteria properly hiring, reviewing, coaching and promoting Sales Associates and Assistant Managers /liliAdministers company personnel programs including appropriate performance reviews, compensation and employment records /liliEnsure personnel are trained on product knowledge, selling skills and customer service to support the brand experience /liliDocuments employee performance in a timely manner /liliCreates enthusiasm and excitement within store to motivate high performance teams /li /ulpbOperational Excellence /b /pulliProtects store payroll by managing wage costs, salaries, and allowable hours /liliControls company’s assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct /liliStrives for 100% accuracy and compliance in cash, inventory, fixtures and property /li /ulpbStore Standards /b /pulliExecute floor-set and promotional directives; implements visual merchandising /liliSupervises the overall cleanliness and organization of the sales floor and backroom /liliEnsures store appearance and atmosphere supports and reinforces the brand image /liliUnderstands, supports and complies with all company policies and procedures /liliEnsure execution of effective merchandising strategies and directives /liliEnsure the selling floor is neat, clean, organized and reflects the correct visual image at all times /liliEnsure presentation of all displays, fixtures and all visual areas are reflective of current visual direction /liliIdentify and communicate product concerns in a timely manner /liliCommunicate inventory needs to support the business goals /li /ulpbFashion / Styling /b /pulliRepresents the fashion and style of Veronica Beard /liliKnowledge of current fashion trends and styles /liliAppreciation and demonstration of an overall finished fashion look /liliEnsure staff is following Veronica Beard fashion guidelines. /liliComfortable with being on camera for social media purposes (both stills and video) /liliAble to fluidly discuss product and fashion on camera /liliRequirements /liliMinimum of 2 years retail Store Management position / experience in women’s apparel (or related field) /liliAbility to work flexible schedule including nights and weekends /liliStrong verbal and communication skills /liliStrong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness /liliAbility to retain and utilize data, i.e. names, merchandise, information, policies and procedures /liliAbility to create a quality working environment that will encourage others to develop and excel /liliFoster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals /li /ulpJ-18808-Ljbffr /p #J-18808-Ljbffr