Delivery consultant

Introduction

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At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world‑class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.
Your Role And Responsibilities
As a Delivery Consultant, you will work closely with IBM clients and partners to design, deliver, and optimize IBM Technology solutions that align with your clients' goals. In this role, you will apply your technical expertise to ensure world‑class delivery while leveraging your consultative skills such as problem‑solving, hypothesis‑based methodologies, communication, and service orientation. As a member of IBM Technology Expert Labs, a team that is client focused, courageous, pragmatic, and technical, you’ll collaborate with clients to optimize and trailblaze new solutions that address real business challenges.

Solving Client Challenges Effectively: Understanding clients' main challenges and developing solutions that help them reach true business value by working through the phases of design, development, integration, implementation, migration and product support with a sense of urgency.
Agile Planning and Execution: Creating and executing agile plans where you are responsible for installing and provisioning assets, testing, migrating to production, and day‑two operations.
Technical Solution Workshops: Conducting and participating in technical solution workshops.

Building Effective Relationships: Developing successful relationships at all levels—from engineers to CxOs—by navigating challenging debates to reach healthy resolutions.

Self‑Motivated Problem Solver: Demonstrating a natural bias toward self‑motivation, curiosity, initiative, and navigating data and people to find answers and present solutions.
Collaboration and Communication: Strong collaboration and communication skills as you work across the client, partner, and IBM team.

Required Technical And Professional Expertise

General IT Basics: Basic understanding of how computers and operating systems work.
Familiarity with files, folders, and simple commands; basic networking awareness (what a network is and why it is used).
Mainframe / IBM Z Awareness: Basic awareness of what a mainframe is and what it is used for.
Operating System Basics: Ability, basic understanding of users, permissions, and system access; willingness to learn z/OS concepts and tools.
Programming and Logic Fundamentals: Exposure to at least one programming or scripting language (e.g., COBOL, Java, Python, or similar – even at school level).
Data and Databases – Basic Level: Understanding that data is stored and processed by systems.
Basic knowledge of tables or records: Awareness of SQL or databases is a plus, not required.
Linux and Open Systems – Introductory: Basic familiarity with Linux or command‑line environments. Understanding that different operating systems exist. Curiosity about Linux on IBM Z.
Support and Operations Mindset: Ability to follow procedures and step‑by‑step instructions; attention to detail and accuracy; understanding the importance of system stability and reliability.
Security Awareness: Basic understanding that systems must be protected. Awareness of passwords, access rights, and user roles. Willingness to follow security rules and guidelines.
Documentation and Communication: Ability to read technical documentation, willingness to write simple notes or reports. Basic English reading and communication skills. xjrgpwk

Key Attitudes (More Important than Experience): Strong motivation to learn; reliability and sense of responsibility; ability to work in a team; interest in long‑term technical growth.
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