Pul libSalary /b: Negotiable /li libLocation /b: Milan, Metropolitan City of Milan, Italy /li libContract /b: Permanent /li libIndustry /b: Transformation Change Management /li libContact /b: Martina Antonacci – /li /ul pAn international insurance and financial services group is seeking a bChange Engagement Manager /b to join its bcentral Operations IT division /b. /p pActing as a strategic connector across IT, Core Platforms (including AI), Data, HR, and Business Functions, you will ensure change initiatives are effectively communicated, adopted, and measured across the organization. /p h3Key Responsibilities /h3 ul liLead the Change Adoption workstream within the Operational Excellence strategy. /li liDesign and execute change management plans for process, platform, and data transformation initiatives. /li liPartner with IT teams to ensure changes align with ITIL and operational excellence principles. /li liCollaborate with HR and Internal Communications to drive upskilling, engagement, and awareness. /li liEngage with business stakeholders to promote understanding and adoption of new tools and processes. /li liSupport the introduction of AI/self-help tools as part of the transformation journey. /li liAct as an advisor to senior leaders, providing insight on change impacts and stakeholder engagement. /li liFoster a culture of collaboration, communication, and continuous improvement. /li /ul h3Requirements /h3 ul li5+ years’ experience in Change Management, Communications, or IT Transformation within an international, complex organization. /li liSolid understanding of ITIL and digital transformation frameworks. /li liProven ability to influence cross-functional teams and senior stakeholders. /li liExperience collaborating with HR and Communications functions to drive adoption. /li liFamiliarity with digital learning tools, adoption platforms, and stakeholder engagement methodologies. /li liFluency in English (C1 level); additional European languages are an advantage. /li /ul h3Preferred Certifications /h3 ul liITIL Foundation or higher /li liPROSCI, PMP, or equivalent change management qualification /li /ul /p #J-18808-Ljbffr