Associate Director, Third Party Processes &
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- Operations
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Posted Date: Apr 30 2026
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Site Name: UK – London – New Oxford Street, Bangalore, Belgium-Wavre, GSK Tres Cantos, Madrid, Italy - Siena, UK - Hertfordshire - Stevenage, USA - Pennsylvania - Upper Providence, Warsaw Rzymowskiego 53
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We are looking for an Associate Director, Third Party Processes &
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- Operations to join our team.
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As the successful candidate you will play a pivotal role in advancing the objectives of Development Operations by designing and improving innovative third-party management processes, guidelines and models.
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This position is responsible for ensuring that all the above areas are effective, efficient, compliant, and work for their end-users while being aligned with Dev Ops’s strategies and ambitions in effective and excellence in the Management of our Third-Parties for successful delivery of their services.
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Benefits
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We create a place where people can grow, be their best, be safe, and feel welcome, valued and included.
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We offer a competitive salary, an annual premio based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.
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ResponsibilitiesDesign, implement and maintain TPM processes or outsourcing models to achieve Dev Ops's strategic and operational goals under strategic guidance of the Head of Processes &
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- Operations
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Ensure TPM processes or outsourcing models are embedded business as usual, compliant with GSK standards and regulatory requirements and enable the desired outcomes
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Develop and execute process/model oversight mechanisms (issue tracking and trending, performance KPIs/other metrics, management monitoring), evaluate data and implement mitigations and improvements
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Propose opportunities for TPM process improvements, third‑party model improvements, and/or system enhancements
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Lead and/or support initiatives to streamline processes, enhance efficiency, and drive innovation in third‑party management
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Develop and provide required end‑user support to ensure appropriate execution against processes and requirements
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Work collaboratively with cross‑functional teams, relevant global processes owners and manage multiple projects simultaneouslyBasic Qualifications &
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- SkillsBachelor’s Degree or equivalent in a scientific discipline
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Extensive experience in Pharmaceutical or Biotech industry or a related field with strong expertise in clinical operations and third‑party management
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Expertise in process mapping, modelling, and redesigning workflows to streamline operations
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Demonstrated ability to manage process improvement projects, including planning, execution, and monitoring progress with strong organizational skills to ensure goals are met within tight deadlines and budgets
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Ability to clearly articulate process changes and their impact to stakeholders across various levels of the organization
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Strong critical thinking, problem solving, and decision‑making capabilities
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Demonstrated cross‑functional collaborator with experience in building networks of partners and stakeholders and broadly engaging with expert communitiesPreferred Qualifications &
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- SkillsAdvanced degree, MSc or equivalent in a scientific discipline
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Familiarity with methodologies like Lean, Six Sigma, or Agile for process improvement